Verizon vs Xfinity: Which Carrier is Better?

Deciding between Verizon and Xfinity Mobile as your phone service provider? Both carriers have unique advantages, making it important to choose the best fit for your needs. Verizon is known for its expansive coverage and reliable network, offering consistent service across the U.S. Meanwhile, Xfinity Mobile, backed by Verizon’s network, provides an excellent option for existing Xfinity Internet customers seeking seamless integration with their current services.

Here’s what you can expect:

• A breakdown of each carrier’s coverage
• A side-by-side comparison of pricing and plan features
• Key insights to simplify your decision-making process

Compare Verizon to other Carriers

• Spectrum Mobile, a Verizon MVNO offered to Spectrum internet customers
• Boost Mobile, owned by Dish, is the 4th largest wireless carrier in the USA and very affordable alternative
• Cricket, an MVNO owned by ATT that provides affordable coverage and great Canada & Mexico roaming rates
• US Cellular, a real MNO (mobile network operator) that just got acquired by T Mobile
• Straight Talk, a Verizon MVNO that is known for cheap service with no hidden fees

Verizon Overview

Verizon has been a major player in the wireless industry since its launch in 2000, offering one of the most expansive 4G LTE networks in the country, covering over 70% of the U.S. This makes it a top choice for areas where reliable connectivity is scarce, especially in rural regions. Verizon’s plans also come with valuable extras, such as streaming subscriptions and cloud storage, adding even more perks to your experience. If you’re curious about the differences between its prepaid and postpaid plans, check out our comparison of Verizon postpaid plans to understand which one aligns with your needs. While its pricing may not be the lowest, Verizon’s proven reliability and range of features make it a solid option for those who prioritize a dependable connection and premium benefits.

If you’re weighing your options, our in-depth look at Verizon's pros and cons can provide additional clarity.

Xfinity Mobile Overview

Xfinity Mobile, an MVNO, offers fast and reliable data across all its plans, even during peak times. In addition to mobile services, Xfinity is well-known for its cable service, which offers a variety of TV and internet packages. Powered by Verizon’s robust 5G network, Xfinity Mobile ensures smooth speeds, with most plans supporting up to 720p HD streaming, while the Unlimited Intro plan provides 480p SD resolution. Though international coverage isn’t included by default, it can be added for an additional fee, giving users the flexibility to stay connected globally when needed. To dive deeper into its strengths and weaknesses, visit our detailed Xfinity Mobile pros and cons analysis for a comprehensive breakdown.

Verizon Wireless Coverage

Verizon is known for its extensive 4G LTE coverage, making it a reliable choice for rural areas and frequent travelers alike. While its 5G network may not be as widespread as T-Mobile’s or AT&T’s, Verizon still offers strong speeds in areas with 5G coverage, excelling in gaming, voice apps, and video streaming. With coverage extending across much of the U.S. and into parts of Canada, Mexico, Puerto Rico, and the Virgin Islands, Verizon ensures dependable service in a wide range of locations. To check coverage in your area, you can explore their coverage map.

Xfinity Mobile Coverage

As an MVNO, Xfinity Mobile operates on Verizon’s network, one of the top providers, while many other MVNOs partner with AT&T or T-Mobile. The coverage that works best for you depends on your location, so it’s important to check their coverage map for your area. Xfinity Mobile’s coverage map allows you to pinpoint where cellular towers are located and which carrier manages them, helping you decide which major network—Verizon, AT&T, or T-Mobile—provides the best service for your needs.

Coverage Comparison

Verizon and Xfinity Mobile both offer reliable coverage, with Verizon providing one of the most extensive 4G LTE networks in the U.S. and solid 5G service in select areas. Verizon’s network is particularly strong in rural regions, making it a great choice for rural dwellers and travelers.

Xfinity Mobile operates on Verizon's network, benefiting from its extensive coverage, though service may vary slightly during peak times. Overall, both carriers offer dependable service, with Verizon providing direct, expansive coverage and Xfinity Mobile utilizing Verizon's network for similar coverage.

Verizon Plans

myPlan Unlimited Ultimate

This plan includes unlimited premium data and 60GB of premium hotspot data. After the hotspot limit is reached, speeds may slow. It also offers international talk, text, and data for seamless global connectivity.
Cost: $85/month, or $75 with Autopay.
Pros: Excellent for heavy data users and frequent travelers.
Cons: Hotspot data capped at 60GB before deprioritization.
Best For: Users who need maximum data and international features. It's also worth noting that Verizon's plans do not include an early termination fee, providing more flexibility.

myPlan Unlimited Plus

This plan includes unlimited premium data and 30GB of premium hotspot usage. Speeds are reduced after the hotspot limit. It features international texting but excludes international talk and data.
Cost: $75/month, or $65 with Autopay.
Pros: Suitable for users with high data needs.
Cons: Limited international features and a smaller hotspot allowance.
Best For: Heavy domestic users who don’t need significant international features.

myPlan Unlimited Welcome

This plan includes unlimited deprioritized data, which can slow during periods of network congestion. Hotspot access isn’t included but can be added with a 100GB option.
Cost: $70/month, or $60 with Autopay.
Pros: Affordable, especially with family discounts.
Cons: No included hotspot and slower speeds during busy times.
Best For: Cost-conscious users who don’t prioritize hotspot access or premium speeds.

Family Plan Savings

This option provides discounts for up to 12 lines, with costs dropping to $25/line/month for families with 4 or more lines on the myPlan Unlimited Welcome plan.
Features: Shared affordability across multiple lines.
Best For: Families looking to maximize savings while staying connected.

Xfinity Mobile Plans

Unlimited Premium with Unlimited Data

This top-tier Xfinity Mobile service plan includes 50GB of premium data before speeds slow to 3G and 15GB of hotspot data (reduced speeds after the cap). This plan also offers unlimited data, allowing users to browse and stream without worrying about data caps.

Price: $65/month. Pros: Generous data allowance, great for heavy users. Cons: Hotspot speeds slow after 15GB.

Best for: Heavy data users who require ample data each month.

Unlimited Plus

Offering 30GB of premium data and 5GB of hotspot data (slower speeds after the limit), this plan balances cost and data needs.

Price: $45/month.
Pros: Premium data at a reasonable price.
Cons: Limited hotspot data.

Best for: Above-average data users with moderate hotspot needs.

Unlimited Intro

This plan includes 20GB of premium data before slowing to 3G, with hotspot access capped at 3G speeds.

Price: $35/month.
Pros: Affordable plan for average users.
Cons: Hotspot speeds always at 3G.

Best for: Moderate data users who rely less on hotspot connectivity.

10GB Plan

Includes 10GB of premium data, with access stopping once the limit is reached. This plan is suitable for users with lighter data needs.

Price: $60/month.
Pros: Premium data access.
Cons: High cost per GB.

Best for: Light data users who don’t exceed 10GB monthly.

3GB Plan

With 3GB of premium data and hotspot access, this plan suits minimal data users who don’t mind slower speeds after reaching the limit.

Price: $30/month.
Pros: Premium data.
Cons: High cost per GB.

Best for: Minimal data users with occasional online needs.

1GB Plan

Xfinity Mobile’s smallest plan offers 1GB of premium data and hotspot access, stopping completely once the cap is reached.

Price: $15/month.
Pros: Affordable for very light users.
Cons: Limited data for the price.

Best for: Users with very light data needs and reliable WiFi access.

Family Plan Options

Xfinity Mobile supports up to 10 lines per account, allowing families to customize plans for individual needs. This flexibility makes it an excellent choice for households looking to save while meeting diverse data requirements.

Plan Comparison

Verizon is a top choice for users seeking extensive coverage and strong 5G access, with various premium plans that include added perks like streaming services. When choosing a plan, it's important to consider how much internet speed you need for activities like streaming, gaming, and video conferencing. Verizon mobile plans are ideal for those who prioritize network reliability and are willing to pay a premium for it.

Xfinity Mobile, an MVNO that runs on Verizon’s network, offers more affordable plans, especially for lighter data users and families. While Xfinity mobile plans don’t include as many perks as Verizon, it provides solid coverage at a lower cost, making it a great option for budget-conscious users who still want reliable service.If you’re new to Xfinity Mobile, this carrier overview can guide you through their offerings and help you decide if it’s the right fit for your needs.

In short, Verizon excels in premium offerings and perks, while Xfinity Mobile provides a more affordable, flexible alternative with access to Verizon’s extensive network.

Key Differences Between Verizon and Xfinity

Data Prioritization, Throttling, and Data Caps

Verizon focuses on providing faster speeds to users on premium plans, especially during periods of network congestion. While their unlimited plans don’t impose hard data limits, users who exceed certain data thresholds may experience slower speeds, particularly in busy areas or during peak hours. This approach helps maintain a balanced network experience for all customers, although heavy data users may notice slower speeds in high-traffic situations.

Xfinity Mobile offers data prioritization to maintain high-speed data within the plan’s premium data limits. Once the premium data allowance is exceeded, speeds may be reduced to 3G or lower, especially during network congestion. While most users experience fast speeds throughout the day, heavy data users may notice slower speeds during peak times, such as at concerts or large events.

Customer Satisfaction, Service, and Accessibility

Verizon offers reliable customer service through multiple channels, including phone support, live chat, and its easy-to-navigate website. The Verizon app allows you to manage your account, track usage, and pay bills anytime, from anywhere. For troubleshooting, you can turn to its comprehensive online help center and active community forums. While in-store support may not be as widely available, Verizon’s digital tools make it simple to manage your account and resolve issues with ease.

Xfinity Mobile provides various support options to ensure customers receive the help they need. You can contact customer service by phone, online chat, or by visiting an Xfinity store. They also offer a 24/7 customer service line for billing inquiries, technical support, and plan-related questions. Additionally, Xfinity’s website features a comprehensive help center with FAQs and troubleshooting guides to quickly address common issues. 

The Verdict

Verizon is the top choice for users seeking reliable coverage, especially in rural areas and during peak times. Its extensive network and premium plans make it ideal for those who prioritize network quality and customer service, though it comes at a higher price.

Xfinity Mobile, powered by Verizon’s network, offers a more budget-friendly option, especially for Xfinity internet customers. It delivers good coverage and fast speeds but may throttle data during high-traffic periods. It’s a great choice for cost-conscious users who can handle occasional slowdowns.

Overall, Verizon excels in coverage and reliability, while Xfinity Mobile offers great value for families and those already using Xfinity services.

Frequently Asked Questions

How do Verizon and Xfinity Mobile compare when it comes to international roaming?

While Verizon offers extensive international coverage, including in over 185 countries, Xfinity Mobile’s international options are more limited. Xfinity Mobile users can add international roaming at an extra cost, but it may not be as comprehensive or cost-effective as Verizon's plan for frequent international travelers. If you're traveling with Verizon, you'll enjoy seamless coverage with the same reliability as their Fios internet or cable internet, ensuring a consistent experience abroad.

Can I use my Verizon or Xfinity Mobile plan with a phone I already own without an early termination fee?

Yes, both Verizon and Xfinity Mobile allow customers to bring their own phones, provided they are compatible with their networks. Verizon has a wider range of device compatibility and offers more options for financing devices. Xfinity Mobile, as a mobile virtual network operator (MVNO), may have more limited compatibility depending on your device model. Whether you're using a phone with Verizon or accessing Xfinity internet service, the process is simple for users with unlocked devices. If you’re a residential customer of Xfinity, make sure your device is compatible with Xfinity’s plans to ensure the best performance.

Are there any family plan discounts with Verizon or Xfinity Mobile?

Yes, both Verizon and Xfinity Mobile offer family plans. Verizon’s family plans include multi-line discounts, which can help save money for multiple users. Xfinity Mobile also supports family plans, allowing you to mix and match plans based on individual needs, which could be a better value for households with varying usage levels. Whether you’re bundling Xfinity internet service or cable TV, you may find additional savings by signing up for Xfinity’s plans, especially for existing customers who want to combine their mobile and home internet service.

What is the difference between Verizon's 5G and Xfinity Mobile's 5G network?

Verizon has one of the most expansive 5G networks in the U.S., offering ultra-fast speeds with a reliable connection, whether you're using Verizon Fios for home internet or accessing mobile data. Xfinity Mobile uses Verizon’s 5G network, so you can enjoy the same speeds in areas where Verizon 5G coverage is available. However, Verizon's 5G Ultra Wideband network is typically more advanced, offering superior download speeds and upload speeds than Xfinity Mobile, which might not be as robust in certain areas. For those with fiber internet like Verizon Fios, you’ll experience faster speeds and more stable connections, especially for internet service at home.

How does the customer experience compare between Verizon and Xfinity Mobile?

Verizon is known for its excellent customer service, offering various support channels like phone, chat, and in-store assistance. You'll find helpful options if you’re seeking support for your Verizon Fios home internet or mobile phone. Xfinity Mobile, as part of Comcast, offers customer service primarily via phone and chat, with a detailed online help center. While Verizon generally provides more in-person support at Verizon stores, Xfinity Mobile’s online tools and 24/7 customer service line make it convenient for users to get quick assistance. If you're paying for Xfinity’s cable connection or internet service, their support team is ready to help you resolve any issues related to both internet speed and wifi equipment.