Verizon Wireless FAQs: 7 Things to Know Before You Sign Up
experience america's largest & fastest 5G network
There’s no doubt that big wireless is taking over the world with its new powerful 5G data coverage and who doesn’t want to be a part of that? From T-Mobile, AT&T, and even Verizon Wireless, there are a few reputable options to select, but knowing what these major companies offer compared to its competitors and Mobile Virtual Network Operators (MVNOs) is crucial.
One of the biggest names in major cell phone networks is Verizon Wireless, which is reputable in terms of coverage and 4G LTE and 5G nationwide data speeds. Verizon Wireless is known for covering many major cities from the west to the east coast with great service and coverage, and it is good even in suburbs and in many rural areas. They offer tons of benefits and perks for their customers that are tempting to take advantage of, especially with a little more information about them.
In this article, we’ll provide a detailed overview of who Verizon Wireless is and what they offer for their customers with important topics such as:
- A summary of Verizon Wireless
- Verizon Wireless’s plans and pricing
- Services and features on all plans
- Verizon Wireless’s coverage
- Verizon Wireless versus competition
- How to contact customer service
- Reviews on Verizon Wireless
A Comprehensive Summary of Verizon Wireless to Answer Your FAQs
Verizon Wireless can offer its customers some of the best coverage and 4G LTE and 5G data speeds in the nation!
Out of the many popular options that are available for customers to choose from within the United States, Verizon Wireless, AT&T, and T-Mobile are some of the best with some differences in what is offered with coverage in rural areas and data speeds.
Verizon Wireless is a wireless network operator and has been named one of the top ones within the nation for its high-speed data and coverage. They are known for having the best 4G LTE coverage that covers over 70% of the country with high-speed 5G making its way into the market and popping up more nationwide. Verizon has the least amount of issues from customers when it comes to dropping calls, messaging issues, or even for data speed, which is what makes it one of the best options to choose when looking for a reliable plan.
The wireless network provider has over 114.2 million subscribers total and they offer everything from cell phones and plans, home telephones, and internet services called Fios that offer fiber-optic networks with ultra-fast speeds.
Verizon has also been a J.D. Power’s Wireless Network Quality award-winner 32 times in a row, which helps to put into perspective how reliable they are, making sure their customers all over the country are covered.
Verizon Wireless’s Plans and Pricing
Their offers on cell phone plans with high-speed data is what many customers are most interested in!
When it comes to choosing a cell phone plan through Verizon Wireless, there are many great options to select, but it can be overwhelming. There are a ton of plans to choose from including some with great perks for a great price, or customers can even decide to build their own if they prefer.
Some of the most popular cell phone plans that Verizon Wireless offers include the following:
- Unlimited Welcome Plan - $30 per line per month for unlimited talk, text, and data
- Unlimited Plus Plan - $45 per line per month for unlimited talk, text, and data
- Unlimited Ultimate Plan - $55 per line per month for unlimited talk, text, and data
It should be noted that all of these cell phone plans are completely customizable if you choose. Verizon Wireless offers perk saving by bundling your cell phone plan with a higher GB of a mobile hotspot, streaming services, or even shopping memberships, such as Walmart+. These perk savings plans can save you anywhere from almost $3 to $10 per month, or you can simply choose a plan and the streaming services you wish to have individually.
Services and Features on All Verizon Wireless Plans
Verizon Wireless offers a ton of perks and benefits when it comes to signing up for one of their cell phone plans!
Selecting a cell phone plan can be tough, but with all of the perks that come from a Verizon Wireless plan, it all comes down to selecting what streaming or shopping services that you want.
It’s important to go over all of the perks of signing up for a Verizon Wireless plan with all of the services and features they offer that include:
- Unlimited talk, text, and 4G LTE and 5G data included on all plans
- More expensive plans offer 5G Ultra Wideband data
- Verizon Family, which includes location sharing, safety features and more with family
- Verizon Home Internet as low as $35 per month
- Up to 60GB of a mobile hotspot on certain plans
- Up to 50% off two smartwatches, tablets, hotspot, or Hum plans
- Cell phone offers to upgrade to the best and latest versions
- Add streaming services (Netflix, MAX, Disney bundle, etc.)
- Add Apple One services
- Add Walmart+ subscription
- Auto pay and paper-free billing
- Bring your own cell phone
Verizon Wireless’s Coverage
Understanding Verizon’s coverage and how good it is can make you want to switch ASAP!
The next most important information to know about any cell phone plan you’re signing up for is the coverage, and lucky for you, Verizon Wireless is known to have some of the best in the country. Verizon Wireless has both 4G LTE and 5G coverage with 5G slowly making its way nationwide.
Verizon Wireless offers some of the best 4G LTE throughout the country, covering 70% of the nation, which is more compared to its competitors. This overall is 2% more than AT&T’s coverage and 8% more than T-Mobile’s, which doesn’t seem like a ton, but can make a difference when you make the switch. Verizon’s 4G LTE network covers more than 99% of the population that uses their services with some spotty spots in rural areas.
5G has become a huge hit for its ultra-fast data speeds with Verizon Wireless receiving many awards for its reliability and overall quality. Their 5G coverage works best in many populated areas around the country, such as California and even more so on the east coast.
If you’re curious about Verizon’s network and if their 4G LTE and 5G covers you, you can easily pop your address in their coverage map to take a look at if you will receive access to their great service and high-speed data.
Verizon Wireless Versus Competition
Getting to know some of Verizon Wireless’s new competitors really makes you understand just how good their coverage is!
There is no doubt that Verizon Wireless is extremely popular due to its coverage everywhere from major cities, suburban areas, and even the rural parts of the United States. Verizon Wireless has reigned supreme for years, but it’s also important to get to know what its competitors offer.
Check out who some of Verizon Wireless’s competitors are and how they try to outdo the mobile operator in terms of prices and perks:
Verizon Wireless vs. AT&T
One of the biggest competitors that Verizon Wireless has is AT&T where just a few short years ago, they used to be one of the top rated wireless companies within the United States. Over the years, Verizon Wireless has made a difference in terms of offering a wider range for 4G LTE and 5G data coverage, but AT&T’s prices have remained lower than Verizon’s due to the extra perks customers can add.
Verizon Wireless vs. T-Mobile
Another large competitor of Verizon Wireless is T-Mobile. While Verizon Wireless provides more 4G LTE coverage, they are working towards expanding their 5G into the middle of the country where T-Mobile’s 5G is available almost everywhere with the most towers nationwide.
Verizon Wireless vs. Visible
There are also many Mobile Virtual Network Operators, or MVNOs, that Verizon Wireless is in competition with as well. MVNOs are known to provide more affordable prices than big wireless companies, but they can lack in coverage due to sharing the same network. Visible is a popular MVNO that is actually owned by Verizon, and while it has a better price, customers can experience busy moments in the coverage and not as many perks that regular Verizon customers receive.
How to Contact Verizon Wireless’s Customer Service
Verizon Wireless is known for their reliable customer service that customers can use for any questions or concerns they have!
No matter what big wireless company or MVNO that you choose to have a cell phone plan through, it’s important to consider how to contact their customer service when you need it. Customer service plays a huge role in any business, especially wireless companies that provide people access to communication.
Verizon Wireless offers three different ways to contact customer service whenever you run into any problems, or have questions of concerns with your plan, which include the following:
- Chat online with an agent - If you’re not a huge fan of talking on the phone with a customer service agent, there is an option to chat online with no wait time
- Connect through social media - Sometimes going to the Verizon Wireless website and finding how to talk to a representative can be a hassle, so customers can chat with an agent on Facebook where they are available 24/7
- Talk on the phone - Customer service agents are also available to talk to on the phone to resolve your issue quickly at 1-800-VERIZON (1-800-837-4966)
Reviews on Verizon Wireless
Verizon Wireless is a popular wireless operator, and you can hear it from their satisfied customers!
There is a reason why Verizon Wireless is as popular as it is, with many positive reviews to back it up. Verizon Wireless provides its customers with some reliable service and coverage on a network that works to keep you connected at all times, and many customers are happy about this.
Check out some of the positive reviews about Verizon Wireless to convince you to make the switch!
“I have used many cellular providers over the years. Going back to 1995. I settled on Verizon almost 7 years ago and I'm quite happy with their service. Even before I was on a plan with unlimited premium data, Verizon was letting me use huge amounts and they never once slowed down my speeds.” - Consumer Affairs
“My service with Verizon has been absolutely amazing. I have no issues streaming and my signal is always fantastic. I definitely pay more with Verizon but it’s worth every penny. I 10/10 recommend Verizon!!!” - Consumer Affairs
“Verizon is the strongest service. Especially on the go. I've been in some pretty remote places and the signal has always been excellent and lasting. As matter of fact in many cases my Verizon Wireless phone was the only one that worked out of several other cell phones with other providers.” - Consumer Affairs
Verizon Wireless has provided many customers with top quality service and 4G LTE and 5G coverage on their reliable network nationwide. It’s important to consider your options when signing up for a cell phone plan, but if you want a wireless operator that owns its own network that you know works, choose Verizon Wireless today!