Astound vs Xfinity: Which Carrier is Better?

Deciding between Astound vs Xfinity? Both two prominent cable providers offer strong options, but the right choice depends on what matters most to you. Xfinity delivers broad availability and feature-packed bundles, while Astound focuses on affordability and personalized service. Notably, Astound Broadband offers competitive download speeds up to 1,500Mbps, making it a formidable option in the broadband market.

Here’s what we’ll cover:

• A clear overview of each carrier’s coverage
• A detailed side-by-side comparison of pricing and plan features
• Valuable insights to make your decision easier

Compare Xfinity Mobile to other Carriers

• AT&T, a top U.S. carrier, offers reliable nationwide coverage and fast 5G connectivity.
• Mint Mobile, a T-Mobile MVNO, delivers affordable prepaid plans with nationwide 5G coverage, ideal for budget-conscious users seeking premium service.
• Visible, a Verizon-owned MVNO, provides affordable unlimited data plans with reliable nationwide coverage.
• Google Fi, a T-Mobile MVNO owned by Google, offers flexible plans with extensive international roaming.
• Boost Mobile, owned by Dish Network, is the fourth-largest wireless carrier in the United States, offering affordable prepaid plans with nationwide coverage.

Astound Mobile Overview

Astound Mobile, a mobile virtual network operator (MVNO), uses T-Mobile’s network to deliver reliable service at lower costs. Unlike competitors, Astound requires customers to subscribe to an Astound Broadband Internet plan to access its mobile services. Its internet plans offer 4K Ultra High Definition streaming and pay-per-use rates for usage in Mexico, Canada, and other international destinations, providing flexibility for various needs. Additionally, T-Mobile Home Internet is another viable option for those seeking affordable and reliable service.

Xfinity Mobile Overview

Xfinity Mobile, an MVNO, delivers fast and reliable data across all its plans, even during peak hours. Known for its cable services, Xfinity also offers a variety of TV and internet packages, including competitive cable internet options with varying speeds. Powered by Verizon’s strong 5G network, Xfinity Mobile ensures smooth speeds, with most plans supporting up to 720p HD streaming, while the Unlimited Intro plan offers 480p SD resolution. While international coverage isn’t included by default, it’s available as an add-on, allowing users to stay connected globally when needed. Be aware that Xfinity may charge a rental fee for equipment such as modems and routers, which can impact your overall costs.

Astound Mobile Coverage

Astound Mobile uses T-Mobile’s network to offer fast speeds. As an MVNO, Astound buys coverage from T-Mobile, unlike others that rely on Verizon or AT&T. T-Mobile is known for excellent 5G coverage, but the best option for you depends on your location. Check out Astound’s coverage map to compare cellular tower locations and find the best provider for your area, ensuring you have reliable home internet service.

Xfinity Mobile Coverage

As an MVNO, Xfinity Mobile operates on Verizon’s network, one of the leading providers, while many other MVNOs partner with AT&T or T-Mobile. The best coverage for you depends on your location, so it’s crucial to check their coverage map. Xfinity Mobile’s coverage map shows the locations of cellular towers and the carriers that manage them, helping you determine which major network—Verizon, AT&T, or T-Mobile—offers the best service for your area. When comparing internet providers, consider factors such as pricing, availability, and service quality to find the best option for your needs.

Coverage Comparison

When it comes to coverage, both Astound Mobile and Xfinity Mobile offer strong networks, but they rely on different carriers for service. Astound Mobile operates on T-Mobile’s network, known for excellent 5G coverage, particularly in urban areas, but performance may vary depending on your location. Xfinity Mobile, on the other hand, uses Verizon’s network, widely recognized for its expansive and reliable coverage across the U.S.

While both providers provide solid coverage in most regions, it’s crucial to check their coverage maps to see which network performs better in your area. Astound Mobile may offer better download speeds in certain areas with T-Mobile’s 5G, while Xfinity Mobile could be a better option for users seeking Verizon’s trusted nationwide coverage and consistent download speeds.

Astound Mobile Plans

Unlimited Plan

Astound Mobile’s Unlimited plan offers 20GB of high-speed data with hotspot access, effectively functioning as a data cap. After reaching the 20GB cap, hotspot access is disabled, and data speeds slow to 3G. At 3G speeds, you can still send emails, texts, and browse the web, but streaming video or playing games may be slower without WiFi.

This plan costs $40 per month, with 20GB priced at $2 per GB.

Pros: Hotspot access included Cons: SD streaming quality Best for: Average data users

Unlimited Plus Plan

Astound Mobile’s Unlimited Plus plan provides the same 20GB of full-speed data with hotspot access, but with the added benefit of 4K Ultra HD streaming. Once you exceed the 20GB limit, hotspot access is disabled, and data speeds drop to 3G. This plan is a step up from the regular Unlimited plan with its enhanced streaming capabilities.

Unlimited Plus costs $50 per month, offering 20GB for $2.50 per GB.

Pros: HD streaming quality
Cons: More expensive
Best for: Average data users who prioritize streaming

3GB Plan

For those who need less data, the 3GB plan offers 3GB of full-speed data with hotspot access. After reaching the 3GB limit, both data and hotspot access stop.

This plan costs $25 per month, with 3GB priced at $8.33 per GB.

Pros: Full-speed data
Cons: Expensive
Best for: Light data users

1.5GB Plan

Astound Mobile’s smallest plan gives users 1.5GB of full-speed data and includes hotspot access. Once the 1.5GB cap is reached, data and hotspot access are halted until the next billing cycle.

This plan costs $15 per month, with 1.5GB priced at $10 per GB.

Pros: Hotspot access
Cons: Expensive
Best for: The lightest data users

Family Plan Options

Astound Mobile offers multi-line discounts, allowing you to add up to five lines on one account. Each user gets their own data allowance, meaning everyone can enjoy their own 20GB with the Unlimited plan. The more lines you add, the cheaper the price per line.

Xfinity Mobile Plans

Unlimited Premium with Unlimited Data

This top-tier Xfinity Mobile service plan includes 50GB of premium data before speeds slow to 3G and 15GB of hotspot data (reduced speeds after the cap). This plan also offers unlimited data, allowing users to browse and stream without worrying about data caps.

Price: $65/month. Pros: Generous data allowance, great for heavy users. Cons: Hotspot speeds slow after 15GB.

Best for: Heavy data users who require ample data each month.

Unlimited Plus

Offering 30GB of premium data and 5GB of hotspot data (slower speeds after the limit), this plan balances cost and data needs.

Price: $45/month.
Pros: Premium data at a reasonable price.
Cons: Limited hotspot data.

Best for: Above-average data users with moderate hotspot needs.

Unlimited Intro

This plan includes 20GB of premium data before slowing to 3G, with hotspot access capped at 3G speeds.

Price: $35/month.
Pros: Affordable plan for average users.
Cons: Hotspot speeds always at 3G.

Best for: Moderate data users who rely less on hotspot connectivity.

10GB Plan

Includes 10GB of premium data, with access stopping once the limit is reached. This plan is suitable for users with lighter data needs.

Price: $60/month.
Pros: Premium data access.
Cons: High cost per GB.

Best for: Light data users who don’t exceed 10GB monthly.

3GB Plan

With 3GB of premium data and hotspot access, this plan suits minimal data users who don’t mind slower speeds after reaching the limit.

Price: $30/month.
Pros: Premium data.
Cons: High cost per GB.

Best for: Minimal data users with occasional online needs.

1GB Plan

Xfinity Mobile’s smallest plan offers 1GB of premium data and hotspot access, stopping completely once the cap is reached.

Price: $15/month.
Pros: Affordable for very light users.
Cons: Limited data for the price.

Best for: Users with very light data needs and reliable WiFi access.

Family Plan Options

Xfinity Mobile supports up to 10 lines per account, allowing families to customize plans for individual needs. This flexibility makes it an excellent choice for households looking to save while meeting diverse data requirements.

Plan Comparison

Astound Mobile plans offer a range of budget-friendly plans, including an unlimited option with 20GB of high-speed data, but its streaming is limited to SD quality on most plans. It’s a great choice for users who need reliable service at an affordable price, but the lack of HD streaming and international coverage may be a limitation for some.

Xfinity Mobile plans, on the other hand, provide flexible plans with HD streaming and robust coverage, thanks to its use of Verizon’s network. The unlimited plan includes 20GB of high-speed data and offers more comprehensive options for family plans. Xfinity Mobile is ideal for those who want fast data speeds, seamless streaming, and the flexibility to switch between unlimited and pay-per-GB plans.

Both carriers cater to different needs, so the best choice will depend on your usage preferences and whether you prioritize affordability or premium features.

Key Differences Between Astound Mobile and Xfinity Mobile

Data Prioritization, Throttling, and Data Caps

As an MVNO, Astound Mobile’s data speeds are more prone to fluctuation than AT&T’s, with more frequent deprioritization. During network congestion on T-Mobile’s network, Astound users may experience slower speeds as bandwidth is allocated to T-Mobile customers. This issue is most noticeable in busy cities like New York, Washington, D.C., Chicago, and Miami, where network congestion is common. Smaller cities and rural areas can also experience slowdowns, especially during events like concerts or sports games.

Xfinity Mobile provides data prioritization to ensure high-speed data within its plan’s premium data limits. Once the premium data is used up, speeds may be slowed down to 3G or lower, particularly during times of network congestion. While most users enjoy fast speeds throughout the day, heavy data users may notice slower speeds during peak times, like at concerts or large events. Unlike many internet service providers, Xfinity and Astound Broadband offer unique bundling options that combine multiple services, such as internet, TV, and phone, appealing to consumers seeking comprehensive deals.

Customer Satisfaction, Service, and Accessibility

Astound Mobile ensures customers have access to support whenever they need it. You can reach their team through 24/7 phone or online chat support. While they also have a few store locations across the country, most customers opt for their digital or phone options. For added convenience, their website features a store locator to find physical locations nearby. Whether you need assistance with technical issues, billing inquiries, or plan details, Astound Mobile’s support team is ready to help.

Xfinity Mobile offers multiple support options to keep customers connected. You can reach their team via phone, online chat, or by visiting an Xfinity store. For added convenience, they provide a 24/7 customer service line to handle billing inquiries, technical issues, and plan questions. Their website also includes a detailed help center with FAQs and troubleshooting guides to resolve common problems quickly.

The Verdict

Astound Mobile is a solid pick for budget-conscious users, especially if you're already an Astound Broadband subscriber. While it offers affordable plans and decent 5G coverage through T-Mobile’s network, data speeds may be deprioritized in congested areas, impacting reliability during peak times.

Xfinity Mobile, leveraging Verizon’s network, provides more extensive coverage and fast speeds. It’s a great option for users seeking flexibility, particularly Xfinity Internet customers who benefit from bundled discounts. However, heavy data users may experience throttling during busy periods.

Overall, Astound Mobile stands out for affordability, while Xfinity Mobile offers better coverage and more versatile plans for a slightly higher cost.

Frequently Asked Questions

Can I keep my current phone number if I switch to Astound or Xfinity Mobile?

Yes, both Astound Mobile and Xfinity Mobile allow you to port your existing phone number during the sign-up process. Just make sure your current number is active to avoid delays. Porting your number is a seamless process that ensures you won’t have to worry about changing your contacts or updating your information with internet providers (ISPs).

How do Astound Mobile and Xfinity Mobile handle multi-line accounts?

Astound Mobile offers multi-line discounts, allowing each user to have their own data allocation. With this, you can easily customize your plan to meet the needs of your entire household. Xfinity Mobile, on the other hand, gives account holders the flexibility to mix and match Unlimited and By the Gig plans, which is ideal for families who want to optimize their internet service, offering a better experience at competitive prices.

Do Astound Mobile and Xfinity Mobile offer international roaming?

Yes, Astound Mobile provides pay-per-use rates for calls and data in Mexico, Canada, and other international destinations, so you can stay connected even when you’re abroad. Similarly, Xfinity Mobile offers international calling and data add-ons, allowing you to enjoy seamless connectivity worldwide. While international roaming can sometimes include additional fees, you can enjoy promotions here and sign up for these services in advance.

Are there contracts or early termination fees with Astound and Xfinity Mobile?

Both Astound Mobile and Xfinity Mobile are contract-free, meaning there are no long-term commitments or early termination fees to worry about. This is a significant advantage for users who want flexibility and freedom, as you can cancel or switch plans at any time without incurring penalties. Whether you’re looking for internet service or a mobile plan, you can always find a plan that suits your needs with no binding contracts or cancellation fees.

Which carrier offers better customer service?

Astound Mobile offers 24/7 customer support via phone and chat, with store locations available in select regions. Xfinity Mobile also provides similar 24/7 support, accessible by phone, online chat, or by visiting one of their nationwide Xfinity stores. Both companies prioritize customer service to ensure you receive prompt assistance. Whether you're dealing with internet speed issues or equipment fees, both ISPs work hard to resolve your concerns efficiently.