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US Mobile Pros and Cons: All You Need to Know Before You Sign Up

By
Kyle Reyes
February 10, 2024

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U.S. Mobile is an MVNO that operates on Verizon’s network, which provides fast data, impressive data allocation, and a hotspot for its customers. On top of that, U.S. Mobile has a lot of plans at different price points with different data allowances. There is something for everyone! U.S. Mobile utilizes both Verizon’s and T-Mobile’s networks, and they have crafted their plans to utilize the fastest network in the area and switch between them when necessary. 

Let’s dive into U.S. Mobile’s phone plans, how it stacks up to the competition, and what customers have to say about it. Our U.S. Mobile review will help you decide whether this carrier is for you. 

US Mobile is a popular MVNO that uses Verizon’s high-speed networks to deliver an excellent set of cell phone plans to all its customers. Between its fantastic service, reliable coverage, and unlimited high-speed data, there is a lot to like about this MVNO. 

US Mobile Pros and Cons

There are a lot of cell phone providers on the market, making it difficult to decide which one is the best for you. In this section, we will cover the pros and cons of US Mobile to help you decide if you like US Mobile for your new cell phone plan. There are many factors to this decision, including data consumption, coverage, price, phone selection, cell phone plans, customer service, and more.

PRO — High-Speed Data 

US Mobile is best for high-data users. With the data intensity of so many phone processes, regular mobile data usage will quickly rack up data usage throughout the month. With US Mobile, you can use however much data you want without needing to worry about slowdowns on the horizon. 

We want to highlight this as the best part of this MVNO. There are almost no MVNOs out there that offer this much high-speed data. US Mobile offers plans with 20, 50, and 100 GB of high-speed data, giving users a lot of flexibility on how much data they want each month. 

Most MVNOs offer “unlimited” cell phone plans, which offer a limited amount of high-speed data (4G LTE/5G) and unlimited 2G or 3G data. Using 2G or 3G is unbelievably slow compared to high-speed data speeds. While you will have slow unlimited data when you go over your data cap at US Mobile, 100 GBs provides a lot of data flexibility each month. 

PRO — Cell Phone Plans

US Mobile offers four cell phone plans, each one very different from the last. Understanding the ins and outs of US Mobile phone plans is essential before you decide whether or not this is the right new wireless carrier for you. The four US Mobile phone plans are as follows:

  • Unlimited Starter: $15 a month
  • Unlimited Essentials: $40 a month
  • Unlimited Premium: $50 a month
  • Shareable Data: Varied

It should be noted that both Unlimited Essentials and Unlimited Premium also come with 50 GB of mobile hotspot data. Unlimited Starter comes with 10 GB of high-speed data and is excellent for a single-line plan. The downside to this plan is that it is currently only available in year-long contract form, but it is a cheap way to receive quality cell service. 

Unlimited Essentials comes with 50 GB a month, starting at $40 for a single-line account and reducing down to $30 a line for a three-line account. These multi-line savings are not as impressive as what’s available at other MVNOs, but they are better than nothing! 

Unlimited Premium comes with 100 GB a month, which is a huge selling point in our eyes. This lets you use your phone a lot when out and about before you come close to going over your data allocation. 

US Mobile’s shareable data plan is very strange. This plan lets you choose the GBs you get for a number of lines, starting at $50 for 30 GB and adding $2 per extra GB and $8 per extra line. This tool lets you choose GB and the number of lines, displaying the cost per line below the monthly total. If you can configure it to be less expensive than their pre-created cell phone plans, then US Mobile’s shareable data plan might be right for you! 

PRO — Phone Selection

U.S. Mobile has a crazy amount of cell phones available at their store. They have feature phones, affordable smartphones, and the latest and greatest. You should check your phone’s compatibility before switching, but it is likely that your device will work just fine! It’s awesome that their store is as populated with devices as it is because you can decide whether or not you want a new, expensive, and fancy phone or an older, more practical model. 

PRO — Price

This is huge. You can get 100 GB of high-speed data at US Mobile for only $50 a month. This amazing price is second to none among MVNOs and much more affordable than major wireless providers. This price is available for single-line accounts; no contract is necessary. 

PRO — Coverage

US Mobile uses both Verizon’s and T-Mobile’s excellent nationwide networks, providing their customers with fantastic coverage in almost every state. This ensures you are covered no matter where you are and where you go. Make sure to check your local coverage maps for information regarding the best cell phone coverage in your area

Finding the right cell phone plan lets you enjoy great coverage, the data you need, and all the phone services you use during the day. 

CON — Low Multi-Line Savings

US Mobile provides multi-line savings, but they are not up to snuff with the competition in the MVNO scene. Many MVNOs with multi-line savings provide, give or take, $20 off each line with four lines, whereas US Mobile only offers $10. While this makes their multi-line plans a bit weaker than the competition, they certainly provide enough data and coverage to justify the cost!  

CON — Customer Service
US Mobile’s customer service is not well-reviewed online, with many complaining about circuitous phone calls and difficulty finding solutions to particular problems.  

Customer service with cell phone providers can be, to put it lightly, a pain to deal with. That being said, patience, time, and a bit of luck will get you through most problems you have with your cell phone plan. Alongside that, many people go years without needing to contact customer service on their cell phone provider. 

CON — Data Deprioritization

US Mobile, like all MVNOs, operates with MVNO data. This means US Mobile customers are slowed down first whenever there is congestion in the area, while major wireless customers retain maximum data speeds. There are, generally, three tiers of data in the United States, broken down as follows:

  • Tier 1 Data has the maximum data speeds at all times. If tier-one data is ever slowed down, it means there are no customers on the network that have access to high-speed data. This may occur at sporting events, concerts, or other large congregations of people
  • Tier 2 Data retains maximum speeds after MVNO customers have their data slowed down. This is excellent in all but the most busy occasions where MVNO customers are slowed down but get slowed down before tier-one data is slowed down. This tier of data keeps high speeds in almost all situations, but you may notice slowdowns in bigger cities where there are a lot of residents and commuters. 
  • Tier 3 Data, or MVNO data, is always the first tier of data to receive slowdowns. US Mobile utilizes MVNO data and is an excellent way to use major wireless networks with affordable plan pricing. 

US Mobile users have high-speed data whenever there isn’t congestion in a major wireless network. This is hard to predict. Festivals, concerts, and sporting events are common times when a lot of congestion hits the area. If you’ve ever been to a football game and tried to access your phone for just about anything, we are certain that you’ve seen what it feels like to try to use data with congestion. 

At maximum congestion, no one can load anything on their device, but major wireless customers have high-speed data in most instances. As long as you don’t sign a device or plan contract, users can test US Mobile for a couple of months to gauge how well the service works for them. It is very likely that you live in an area where there is not much daily congestion, making the data you receive from this MVNO the same data that major wireless customers receive. 

There are lots of amazing phones available at U.S. Mobile. Alongside purchasing a new phone there, you can also bring your own unlocked phone from a previous carrier. 

US Mobile At a Glance

U.S. Mobile is best known for its high-speed data caps and affordable cell phone plans. They truly have something for everyone. What we like is that their highest-data plan provides a gigantic allocation of high-speed data. One of our biggest complaints about some MVNOs is that their highest allocation data plan provides less than 50 GB of data. U.S. Mobile’s Unlimited Premium provides 100 GB of high-speed data. That is perfect for many high-data users. U.S. Mobile has a lot to offer. Deciding on an MVNO is always a challenge, but let’s look at some basic information about U.S. Mobile.

  • What sets U.S. Mobile apart? With so many MVNOs, it is important to know what sets U.S. Mobile apart when considering switching wireless providers. Their high data caps set them apart from the competition, offering 10, 50, and 100 GB of high-speed data each month. This high quantity of data is more than most people use each month. 
  • What’s the price of U.S. Mobile plans? U.S. Mobile has loads of plans, from a 10 GB plan for $15 a month to a 100 GB plan for $50 a month. They have multi-line savings, data sharing, and low, medium, and high-data plans. This lets 
  • What kinds of plans does U.S. Mobile offer? U.S. Mobile has a good number of cell phone plans. US Mobile offers three main kinds of cell phone plans. They have low-data plans at affordable prices, like a 10 GB high-speed data plan for $15 a month, high-data plans like their 100 GB high-speed data plan at $50 a month, and by-the-gig family plans at a great price of $2 per GB. 
  • What network does U.S. Mobile use? U.S. Mobile runs on Verizon’s and T-Mobile’s networks. Verizon’s and T-Mobile’s 4G LTE and 5G networks, and, by extension, U.S. Mobile’s network, cover almost all of the continental United States, meaning you’ll get great coverage no matter where you are. 
  • Can you bring your own cell phone? Yes! If you have a phone that works for you, you can bring your own device to U.S. Mobile. To bring your device onto U.S. Mobile’s network, you have to check your device’s compatibility, make sure your device is “unlocked,” and order a U.S. Mobile SIM card. 
  • Does U.S. Mobile have any stores? U.S. Mobile has no retail locations. Customers with questions can contact 24/7 live customer support on the phone or through a live chat. 

US Mobile vs. Competitors

The market is saturated with wireless providers. It is difficult to narrow it down, but it is important to cross your T’s and dot your I’s before you sign on to a new carrier. It is all too easy to overpay for wireless service when it’s not what you need. U.S. Mobile is a fantastic provider for users who use a lot of data but are okay with an MVNO instead of a major wireless provider. Let’s take a look at how U.S. Mobile holds up against the competition. 

U.S. Mobile vs. Verizon

U.S. Mobile runs on Verizon’s network and provides users with the same fantastic coverage and 5G network that the major wireless provider’s users receive. Verizon customers have no chance of data deprioritization, which can happen for U.S. mobile customers in two ways. If you go over your data allocation, you are completely shut off from mobile data for the remainder of the month. That’s pretty drastic. The other is if you are in an area of high bandwidth usage. If Verizon’s network is strained, all of their MVNO users get their data slowed down. 

Verizon users may have no chance of data deprioritization, but they pay a much steeper price for their service. The main trade-off between these companies is the cost of their service. If you want premium service, go with Verizon. If, however, you are okay with the possibility of slower service with the knowledge that you are saving big, then U.S. Mobile is the move. Their 100 GB plan provides excellent flexibility for high-data users. 

U.S. Mobile vs. Visible Wireless

Visible Wireless is another MVNO that runs on Verizon’s network, and they have truly unlimited plans with no data cap. Visible Wireless’s greatest strength is that its unlimited plan includes unlimited high-speed data. The big downside is that they only have unlimited plans, so their service does not cater to low-data users. U.S. Mobile and Visible Wireless are two of our favorite MVNOs, so we recommend checking out what they bring to the table before deciding on one over the other. 

U.S. Mobile vs. Hello Mobile

U.S. Mobile has a great list of cell phone plans. Their Unlimited Premium plan comes with a huge list of bells and whistles for just $45 a month. U.S. Mobile offers a wide variety  of plans from which you can choose, and Hello Mobile offers no-contract service with a lot of flexibility. 

Overall, U.S. Mobile is a great carrier for a lot of different kinds of cell phone users. 

US Mobile: Review Summary

The Good

  • Excellent coverage. Operating on both T-Mobile and Verizon’s nationwide networks means you can be almost anywhere in the country and receive fantastic high-speed service. 
  • 50 GB Mobile Hotspot. When you have a premium unlimited plan, you receive a 50 GB mobile hotspot allocation each month. That opens up lots of opportunities if you are so inclined. 
  • Affordable Plans. As long as you are on their lowest price point, the cell phone plans from U.S. Mobile are very well priced compared to the competition. 

The Bad

  • Hotspot is not always included. While the 50 GB hotspot is awesome, it is only a perk on their most expensive plans. 
  • Data deprioritization. This is a common problem with MVNOs, but there is always the chance that your data will get slowed way down in times of high usage.

There’s a lot to like about US Mobile. Excellent network, high-speed data, and a well-stocked store. There are, of course, pros and cons, but US Mobile is high on our list of excellent mobile providers. If you are willing to save big on your unlimited high-speed data cell phone plan, then US Mobile is the way to go! If you want more information regarding cell phone plans in your area, you can check out Really’s comparison tool for all the information you need! 

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US Mobile 1GB

1GB
data
1GB
Hotspot access
All plan data (access stops at 1GB)
Best for:
Lightest data users
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US Mobile 6GB

6GB
data
6GB
Hotspot access
All plan data (access stops at 6GB)
Best for:
Lighter data users
More Details

US Mobile 12GB

12GB
data
12GB
Hotspot access
All plan data (access stops at 12GB)
Best for:
Light data users
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US Mobile Shared Data

Shared Data
data
$2 per GB
Hotspot access
All plan data (access stops at purchased allotment cap)
Best for:
Any users!
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US Mobile Unlimited Basic

Unlimited Basic
data
20GB premium
Hotspot access
Not included
Best for:
Average data users
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US Mobile Unlimited Premium

Unlimited Premium
data
100GB premium
Hotspot access
50GB
Best for:
Heaviest data users
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US Mobile Unlimited Essentials

Unlimited Essentials
data
50GB premium
Hotspot access
5GB
Best for:
Heavy data users
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your questions,
answered

does this phone service work everywhere?

Yep, we offer premium wireless service on the nation’s largest and fastest 5G network. If you are in our dewi coverage areas, you’ll also get access to our decentralized phone network powered by the people which will give you even faster speeds and better coverage.

is there a contract?

Nope, it’s pay as you go.

is this prepaid?

yep! You put your card on file and prepay each month so that you never experience any disruption.

does my phone need to be unlocked?

Yep, but it’s super easy to unlock your device as long as it’s paid off. Chat with us and a real human can help you here.

what if I want a new phone?

We have some recommendations on what we think you should get, from iPhones to Droids. Check out our list here which includes affordable places online to get a good deal.

what does decentralized wireless (dewi) mean?

It means we are building a phone network that is powered by the people. Your neighbors put small radios on their roof and help extend the phone network to cover deadzones™ and get even faster speeds. Right now our DeWi network is available in Austin, but we’ll be expanding to other cities REALLY soon. Learn more about DeWi here.

can I keep my phone number?

yup! you can port your current number in a snap. need help? hit up your VIP concierge.