Ting Mobile Pros and Cons: All You Need to Know Before You Sign Up

Switching to a new cell phone carrier is a big proposition! There are tons of options between MVNOs and major wireless carriers, all of them offering similar plans with similar features. If you’re struggling with what to choose when it comes down to cell phone carriers and what to switch to, why not try Ting Mobile? Ting Mobile is an MVNO or a small carrier that can not only help you save money but also give you access to a ton of their prepaid plans to avoid long-term contracts. Let’s jump into Ting Mobile's pros and cons! 

Ting Mobile Pros and Cons

There are a lot of cell phone providers on the market, making it difficult to decide which one is the best for you. In this section, we will cover the pros and cons of Ting Mobile to help you decide whether or not this carrier is right for you. There are many factors to this decision, including data consumption, coverage, price, phone selection, cell phone plans, customer service, and more.

PRO — Cell Phone Plans

A breakdown of the plans and their prices for a Ting Mobile cell phone plan can be extremely helpful as well. To get to know if it’s right for you. Some of the plans and the prices of them on a Ting Mobile plan range from:

• Flex Plan. $10 per month plus $5 per shared GB
• Set 5 Plan. $25 per month for 5GB of data
• Set 12 Plan. $35 per month for 12GB of data
• Unlimited Plan. $45 per month for 22GB of data
• Ollo Unlimited Pro. $55 per month for 35GB of data

There are lots of amazing options at Ting, but the plans are more expensive than those of the competition. However, they are no-contract plans, which leaves a lot of flexibility in your hands. You can switch plans each month as you figure out your data needs or switch to another carrier. 

PRO — Coverage

Ting Mobile utilizes Verizon’s 5G and 4G LTE nationwide networks, providing their customers with fantastic coverage in almost every state. Verizon is working hard on its 5G network, constantly deploying more towers to increase its lightning-fast coverage around the country. Make sure to check your local coverage maps for information regarding the best cell phone coverage in your area! 

PRO — Customer Service

Customer service is extremely important when it comes to getting a new cell phone plan, and it’s essential to ensure that Ting Mobile is there to help you out whenever you’re facing an issue with your cell phone or plan.  

Ting Mobile offers 24/7 customer service with a few different methods on how to contact them. You can call them any time of the day using the phone number 1-855-846-4389, or you can chat with them online. There is also a method to “Submit a Request,” which is also 24/7, so you’ll get a response in as little as a day. 

CON — Data Consumption

Ting Mobile is best for low and medium-data users. With the data intensity of so many phone processes, regular mobile data usage eats through gigabytes, but 50 each month gives you a lot of flexibility. If you go over, however, you’ll be stranded with 2G. Trust us: You do not want to be using 2G data during the month. 

Ting Mobile is best for users who only need a bit of high-speed data each month. With their most expensive plan only offering 35 GB of high-speed data, you should be comfortable working with less than that each month to ensure you aren’t stuck with slow data at the end of any month.

CON — Multi-Line Savings

Ting Mobile, unfortunately, does not offer any multi-line savings. Their plans are well-priced as is, but there is no incentive to grab some friends and go in on a multi-line plan together. Looking at the competition, their multi-line prices are often less expensive than what Ting brings to the table.  

CON — Data Deprioritization

As an MVNO, Ting Mobile’s data is subject to fluctuation based on the total bandwidth used in the area. This makes Ting Mobile, among other MVNOs, unreliable in terms of data speeds. Anytime there is a danger of congestion within their parent network, the high-speed data given to Ting Mobile’s customers is slowed down to allocate more bandwidth to major wireless customers. 

This congestion is seen most in big cities around the United States. In those cities, networks are very strong, but not strong enough to handle the city's residents and the commuters coming in for work. Places like New York City, Washington, D.C., Chicago, and Miami, to name a few, are all areas where MVNOs experience a lot of congestion. 

It is harder to predict the congestion in less populated cities and rural areas around the country. Festivals, concerts, and sporting events are common times when a lot of congestion hits the area. If you’ve ever been to a football game and tried to access your phone for just about anything, we are certain that you’ve seen what it feels like to try to use data with congestion. 

At maximum congestion, no one can load anything on their device, but MVNO customers are slowed down far before major provider users are slowed down. Ting Mobile’s service operates without contracts, letting you decide whether or not this service is right for you after a couple of months.  

MVNOs like Ting Mobile, which offer limited-data plans, are best for users who can control their high-speed data usage during the month. You can download your Spotify playlists ahead of time and limit social media browsing to stay within your data allocation.

Ting Mobile Summary

Ting Mobile has become a very popular MVNO, or mobile virtual network operator, where they share the network of T-Mobile and Verizon Wireless to provide you with exceptional service and coverage nationwide. 

There is a lot of information on this MVNO that is important to cover to help make your decision easier as well, so here is a little more on Ting Mobile and what they’re known for!

What is Ting Mobile Best For?

It’s important to discuss what Ting Mobile is best known for when it comes to being a potential customer. Ting Mobile is best known for its low-cost prepaid plans that are very flexible. Ting offers affordable cell phone plans that allow you to only pay for the data that you plan to use.

They offer a bunch of prepaid cell phone plans to choose from, where you have the flexibility to upgrade or even downgrade each month based on your needs. Their plans range from offering no data to unlimited data, but none of them actually have a contract that you need to sign beforehand, which you could be stuck in for an extended period of time.

This ultimately leaves it up to the customer to choose a plan according to their own personal data usage every month.

Price of a Ting Mobile Plan Per Month

Another question most people have before signing up for a cell phone plan is how much they will pay per month for it. Ting Mobile has low prices that its customers can enjoy every month.

There are a lot of options when it comes down to Ting Mobile. The lowest you can pay is $10 per month, plus $5 per shared GB of fast data up to $55 per month for up to 35GB. 

What Kinds of Plans Are Offered?

The next question is to consider the plans Ting offers. The differences in Ting Mobile’s plans all come down to how much high-speed data you receive each month. Higher-tier plans also have some extra add-ons that users enjoy, like hotspot data.  

All of their plans offer unlimited talk and text, nationwide LTE and 5G coverage, and a hotspot based on the amount of GBs you choose each month. The data plans can range from 5GB, 12GB, 22GB, or 35GB per month, but you can also choose the data plan where you pay for the data you use. This plan is $10 per month, plus $5 for every GB that you use. 

What Network Does Ting Mobile Run Off Of?

If you’re interested in a Ting Mobile cell phone plan, it’s important to know what network they run off of. Ting Mobile uses T-Mobile and Verizon Wireless networks.

Both T-Mobile and Verizon Wireless are known for having reliable 5G networks across the country, so Ting Mobile customers can take advantage of the best coverage possible without the expensive price tag. 

Can You Use Your Own Cell Phone?

The good news is that you can use your own cell phone on a Ting Mobile plan. You just have to make sure that your current carrier unlocks your phone. If you’re not sure if it is or not, give your current carrier a call to check before signing up for a new cell phone plan. 

Ting Mobile Versus Competition

There are loads of wireless providers competing for your attention. Finding the right provider is challenging, but it pays dividends in the long run. Many Americans pay way too much for their cell phone plan because they pay far more than they need. Ting Mobile is fantastic for users who don’t need unlimited high-speed data each month and want to save. Let’s look at how it holds up to the competition in MVNOs and major wireless providers. 

Ting Mobile vs. Verizon

First, let’s look at Ting Mobile compared to the major wireless network Verizon. They share the same network, so the quality of the service is the same throughout, but Ting Mobile suffers from the same data deprioritization that all MVNOs do. There are two ways your data may slow down when you use Ting Mobile. One is if you go over your data allocation and, for the rest of the month, operate with slow data. The other is if you are in an area where Verizon’s network is congested. If they run out of bandwidth, all of their MVNO customers have their data speeds reduced so their main customers can still enjoy high-speed mobile data. 

Verizon is also much more expensive than Ting Mobile. That is the main trade-off between these two companies. If you are a high-data user, Verizon is the way to go. They have plans with unlimited high-speed data and a guarantee that your data will always be at maximum speeds, but you pay a premium for that service. If you are a low or mid-data user and don’t utilize your phone as much when outside of Wi-Fi — Ting Mobile is the place to be. 

Ting Mobile vs. Hello Mobile

Ting Mobile offers more high-speed data than Hello Mobile, but the plans are more expensive. Ting offers a bit more high-speed data each month, but Hello Mobile’s prices are fantastic compared to what Ting offers, and they offer multi-line savings, too! Hello Mobile’s least expensive plan is only $5. You only receive 500 MB of data, but it’s a huge money saver if you don’t use any data when out and about. 

Ting Mobile vs. Tello Mobile

Tello Mobile operates on T-Mobile’s network, which means there are areas of the country where Tello Mobile has better data speeds and areas where Ting Mobile has better data speeds. The big benefit of Tello Mobile is its flexibility. They don’t require contracts or family plans to get the great prices they have to offer, but their most robust plan only offers 25 GB of high-speed data. 

Ting and Tello are very similar! They offer similarly-priced plans with almost the same amount of high-speed data. If you have a gut feeling towards one or the other, we recommend following it, as you can enjoy one or the other almost interchangeably. 

Ting Mobile offers a great set of plans for users who use less than 50 GB of high-speed data each month. With three plans offering similar amounts of data, you can peruse their add-ons to see if a higher-priced plan is right for you. 

Ting Mobile: Review Summary

The Good

• No Contracts. Ting Mobile only offers prepaid plans for all of their cell phone plans with no long-term contracts that allow you to switch and change your plan until you’re satisfied. 
• Powerful Network. Share the network from two of the big cell phone carriers in the country with their top-notch 5G nationwide service and coverage.
• No Hidden Fees. What you pay for is what you get at Ting Mobile, where you don’t have to worry about any extra or hidden fees on your bill.
• Great Customer Service. Solve all of your issues with your plan through Ting Mobile’s incredible customer service, which is available 24/7.

The Bad

• High Data Costs. Compared to other MVNOs, the more data that you want to have, the higher the cost of the overall plan is, up to $55 max for 35GB.
• Full Price Cell Phones. If you’re looking to upgrade your cell phone, you may want to reconsider because Ting Mobile’s cell phones are unsubsidized. 
• Family Plan Flexibility. Many carriers offer multiple lines that allow different plans, but with Ting Mobile, everyone will have to have the same plan. 
• No Physical Stores. Something that people may be disappointed in is that Ting Mobile doesn’t have its own stores, so if you have any issues, you’ll have to call their 24/7 customer service line. 
• No Cancellation Refunds. If you decide to cancel your plan early with Ting Mobile, you will be billed for the remainder of the month, even if you aren’t using their service anymore. 

There’s a lot to like about Ting Mobile. Excellent network, affordable plans, and a well-stocked store. It’s not all good, of course, but Ting Mobile is high on our list of excellent mobile providers. If you are willing to rock a cell phone plan with limited data, Ting Mobile is the way to go! If you want more information regarding cell phone plans in your area, you can check out Really’s comparison tool for all the information you need! 

We hope that this article has helped you decide whether Ting Mobile is right for you. They are a great plan for mid-data users so they can enjoy high-speed data while out and about without using a major wireless provider and eating the immense single-line costs from their service. If you have friends and family and want to get a cell phone plan together, we recommend looking for an MVNO that offers multi-line savings, like Cricket, Hello Mobile, or Mint Mobile. With the power of all three major wireless networks in the United States (T-Mobile, AT&T, and Verizon) you can use whichever network’s MVNO has the best plan for you.