PureTalk vs Cricket: Which Carrier is Better?

PureTalk vs. Cricket Wireless is a matchup between two AT&T-powered carriers, each offering unique advantages. PureTalk shines with affordable, reliable plans perfect for budget-conscious users, while Cricket Wireless delivers no-contract simplicity with transparent pricing. In this comparison, we’ll uncover the key differences in coverage, pricing, and features to help you find the carrier that meets your needs and saves you money.

Here’s what we’ll cover:

• A breakdown of coverage for each carrier
• An analysis of pricing and data plan options
• A review of the features included in each plan

Compare Cricket to Other Carriers

• Verizon, one of the largest U.S. carriers, offers reliable coverage, fast 5G speeds, and a range of plans.
• Visible, a Verizon-owned MVNO, provides affordable unlimited data plans with reliable nationwide coverage.
• AT&T, a leading telecom provider, is known for its reliable 5G network and diverse plan options catering to various needs.
• Boost Mobile, owned by Dish Network, is the fourth-largest wireless carrier in the United States, offering affordable prepaid plans with nationwide coverage.
• Metro by T-Mobile, a prepaid carrier owned by T-Mobile, offers affordable plans with reliable access to T-Mobile’s expansive 5G network.

PureTalk Overview

PureTalk is a Mobile Virtual Network Operator (MVNO) offering affordable prepaid cell phone plans designed for flexibility and value. Powered by AT&T’s extensive network, including its nationwide 5G coverage, PureTalk ensures reliable service for its users. Each plan includes unlimited talk, text, and hotspot access, with streaming available in up to 1080p HD. PureTalk also stands out with its 100% Money-Back Guarantee, giving new customers confidence in trying their service. However, plans do not extend to Mexico, Canada, or international connections, which may be a consideration for frequent travelers.

Cricket Overview

Cricket Wireless operates on AT&T’s expansive 4G LTE network, delivering reliable coverage across urban, suburban, and many rural areas. Its plans are competitively priced, offering flexibility with monthly options, various data allotments, and great value for unlimited data plans. With AT&T’s growing 5G network, Cricket customers using compatible devices can access faster speeds and improved latency in more locations.

PureTalk Coverage

PureTalk utilizes AT&T’s network to provide reliable coverage and fast speeds. As an MVNO, it leverages AT&T’s infrastructure, unlike other providers that operate on networks such as Verizon or T-Mobile. For example, some carriers, like Gen Mobile, rely on Sprint’s network, which may raise concerns about delivering consistent user speeds. To ensure the best service in your area, PureTalk offers a coverage map that allows you to check network availability and determine which provider meets your connectivity needs. Since coverage can vary by location, using this tool ensures you make an informed decision based on where you live.

Cricket Wireless Coverage

Cricket’s coverage map reflects AT&T’s network, which it uses to deliver service. The map showcases coverage for both 4G LTE and 5G, providing reliable connectivity in urban, suburban, and many rural areas. However, coverage in more remote locations may be limited. Urban areas generally enjoy excellent signal strength, though network congestion during peak times can result in slower speeds for Cricket users, as AT&T prioritizes its direct customers. Suburban areas typically offer strong, consistent coverage with minimal congestion, ensuring most users benefit from reliable call quality and stable data speeds.

Coverage Comparison

Both PureTalk and Cricket Wireless rely on AT&T's extensive network, offering robust coverage nationwide, including access to 5G in supported areas. With strong performance in urban, suburban, and many rural locations, both carriers provide reliable service for most users. Coverage availability may vary slightly depending on your specific location, so checking each carrier’s coverage map is recommended to determine the best fit for your area.

PureTalk Plans

Unlimited Data + 20GB Hotspot

This plan includes 60GB of high-speed data, which slows to 2G after the cap is reached, making it ideal for basic tasks like browsing, emailing, and social media. It also features 20GB of dedicated hotspot data.

Cost: $55/month
Pros: Great value.
Cons: Not a true unlimited data plan.
Best for: Heavy data users who rely on hotspot access.

Unlimited Data + 30GB Hotspot

With 60GB of high-speed data and 30GB of hotspot access, this plan caters to users with the highest data demands. Although not a fully unlimited data plan, it provides ample data for both regular use and hotspot.

Cost: $65/month
Pros: Generous data limits.
Cons: Higher cost compared to the 20GB Hotspot plan.
Best for: Power users who require substantial data and hotspot.

25GB + 5GB Hotspot

This plan delivers 25GB of high-speed data and 5GB of hotspot access, striking a balance between regular data use and hotspot functionality.

Cost: $37.50/month ($1.50 per GB)
Pros: Full-speed data included.
Cons: Limited hotspot allowance.
Best for: Moderate users who need reliable data and hotspot.

15GB + 5GB Hotspot

Featuring 15GB of high-speed data and 5GB of hotspot access, this plan is perfect for lighter data users.

Cost: $26.25/month ($1.75 per GB)
Pros: Good balance of data and cost.
Cons: Limited for heavy users.
Best for: Light users who require some hotspot access.

10GB + 5GB Hotspot

This plan includes 10GB of high-speed data and 5GB for hotspot use. After the cap is reached, speeds reduce to 2G.

Cost: $20/month ($2 per GB)
Pros: Hotspot access included.
Cons: Limited total data allocation.
Best for: Light users who also need occasional hotspot access.

5GB + 2GB Hotspot

This plan offers 5GB of high-speed data with 2GB of hotspot use.

Cost: $17.85/month ($3.57 per GB)
Pros: Includes hotspot functionality.
Cons: Higher cost per GB.
Best for: Light users who rely on minimal data.

3GB + 2GB Hotspot

Providing 3GB of high-speed data and 2GB for hotspot access, this plan slows to 2G after the limits are reached.

Cost: $12/month ($4 per GB)
Pros: Hotspot access included.
Cons: High price per GB.
Best for: Users with very minimal data needs.

Family Plans

PureTalk offers multi-line discounts for up to five lines, allowing families to save up to 20%. Each line can be customized with different data amounts, making it a flexible and cost-effective choice for households with varying needs.

Cricket Wireless Plans

Unlimited + 15GB Hotspot

Cricket Wireless’ Unlimited + 15GB Hotspot plan includes unlimited premium data that remains at full speed regardless of usage. It also features 15GB of high-speed hotspot data, which switches to unlimited deprioritized speeds once the cap is reached. Additional perks include an ad-supported Max subscription and 150GB of cloud storage.

Cost: $60/month (before $5 Autopay discount)
Pros: Separate hotspot access, premium data, additional features like Max and cloud storage.
Cons: Hotspot speeds deprioritized after 15GB.
Best for: Heavy data users who value added features.

Unlimited

The Unlimited plan offers unlimited deprioritized data with no set speed cap, though speeds may slow during network congestion. Hotspot access isn’t included by default but can be added as a 10GB option for an extra $10 per month.

Cost: $55/month (before $5 Autopay discount)
Pros: Unlimited data.
Cons: Hotspot access not included.
Best for: Heavy and average data users who don’t require hotspot access.

10GB Plan

This plan provides 10GB of high-speed data, slowing to 2G speeds after the cap is reached. While it’s sufficient for basic tasks like browsing and emailing, streaming and gaming will likely require WiFi. Hotspot access is not included.

Cost: $40/month (before $5 discount)
Pros: Full-speed data for 10GB.
Cons: No hotspot access.
Best for: Lighter data users with access to WiFi.

5GB Plan

The 5GB plan delivers full-speed data up to 5GB, after which speeds are throttled to 2G. This plan doesn’t include hotspot access but is well-suited for users who primarily rely on WiFi and only need occasional mobile data.

Cost: $30/month (no Autopay discount)
Pros: Full-speed data for smaller usage.
Cons: No hotspot access; higher cost per GB.
Best for: Light data users who primarily rely on WiFi.

Family Plan Offerings

Cricket Wireless allows up to five lines on a single account, with each line receiving its own data allowance. Family plans offer cost savings and flexibility, making them a practical choice for households looking to manage their phone plans together.

Best for: Families seeking shared plans with individual data allocations.

Plan Comparison

PureTalk and Cricket Wireless both operate on AT&T’s network, offering reliable coverage and access to 5G. PureTalk provides budget-friendly prepaid plans with flexible data options and competitive multi-line discounts, making it a great choice for cost-conscious users and families.

Cricket Wireless, on the other hand, includes taxes and fees in its plan prices and offers added perks like ad-supported Max subscriptions and cloud storage on higher-tier plans.

If affordability and straightforward plans are your priority, PureTalk may be the better option. However, for users seeking extra features and international roaming to Canada and Mexico, Cricket Wireless delivers more value.

Key Differences Between PureTalk and Cricket

Data Prioritization and Throttling

PureTalk users may experience data prioritization, meaning AT&T's direct customers receive priority during periods of high network demand. This can result in slower speeds for PureTalk customers, especially in busy areas or during peak times. For those on capped data plans, once the high-speed data limit is reached, speeds are reduced to approximately 256 kbps, which may impact activities like streaming or downloading. While this approach ensures basic connectivity and helps maintain overall network stability, users should be aware of potential slowdowns during congestion or after exceeding their data allowance.

Cricket, operating on AT&T's network, delivers dependable coverage, but data prioritization can impact users on lower-tier plans. For example, customers on 5GB and 10GB plans may experience slower speeds during network congestion, and once their data cap is reached, speeds are significantly reduced. These plans are best suited for lighter data users. For those needing more, the Unlimited Plan provides unlimited data, though speeds may be throttled after a certain usage threshold is reached, ensuring network stability.

Customer Service and Accessibility

PureTalk provides customer support through multiple channels, including phone, email, and live chat. While many customers commend the straightforward assistance and effective troubleshooting, response times can vary, with some users experiencing delays, particularly during peak hours. Billing concerns and occasional delays in resolution have been noted by some customers. Support is available during standard business hours, and users can also seek assistance via social media or the online portal for added convenience.

Cricket Wireless provides customer support through phone, live chat, and its extensive network of retail stores, offering convenient in-person assistance—a notable advantage for users who prefer face-to-face interactions. While most customers report positive experiences, wait times can vary depending on the support channel. For added convenience, Cricket also features an online support center with FAQs, troubleshooting resources, and account management tools, ensuring multiple ways to address customer needs effectively.

The Verdict

Both PureTalk and Cricket Wireless operate on AT&T's network, offering reliable nationwide coverage. PureTalk excels with budget-friendly plans and multi-line discounts, making it ideal for cost-conscious users and families. Cricket Wireless stands out with transparent pricing that includes taxes and fees, along with perks like international roaming and entertainment features on higher-tier plans.

If affordability and flexibility are your priorities, PureTalk is a great choice. For those seeking extra features and international options, Cricket Wireless offers more value.

Frequently Asked Questions

Do PureTalk Wireless and Cricket Wireless support bring-your-own-device (BYOD)?

Yes, both PureTalk Wireless and Cricket Wireless allow you to bring your own unlocked phone. PureTalk Wireless uses AT&T’s network, so your device must be compatible with AT&T’s technology to experience download speeds effectively. Similarly, Cricket supports most unlocked devices, offering an easy compatibility check on its website. This makes them a good choice for subscribers looking to save money by avoiding the purchase of a new phone.

Do these carriers include international calling or roaming?

Cricket Wireless includes international roaming in Canada and Mexico with select plans, making it ideal for travelers. While PureTalk Wireless does not offer roaming, it does support international calling as an optional add-on. Proceeding with PureTalk is a good choice for users who prefer reliable talk and text over international connectivity.

Can I use a mobile hotspot with PureTalk Wireless and Cricket Wireless plans?

Yes, both cell phone carriers offer mobile hotspot functionality. PureTalk Wireless includes mobile hotspot access in most of its plans, while Cricket provides it with higher-tier options or as an add-on. Subscribers should check the specific data limits for mobile hotspot usage to ensure the plan meets their needs, whether for one line or more lines.

Are taxes and fees included in the advertised plan prices?

Cricket Wireless simplifies billing by including taxes and fees in the plan prices, making it easier to predict what you’ll pay. On the other hand, PureTalk Wireless does not include taxes or fees in the advertised cost, so customers should expect additional charges when proceeding with checkout.

Which carrier is better for multi-line plans?

For families needing four or more lines, both carriers offer discounts. PureTalk Wireless supports up to five lines, with savings increasing per additional line, making it a cost-effective option for smaller households. Cricket’s plans also allow up to five lines, with taxes and fees included, offering more straightforward pricing for families.