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Cricket Wireless vs Simple Mobile: Which Carrier is Better?

November 28, 2024
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Deciding between Cricket Wireless vs. Simple Mobile? It’s a showdown between two great carriers, each offering their own unique perks. Cricket Wireless is known for its reliable coverage and simple, affordable plans. On the other hand, Simple Mobile delivers flexibility with prepaid plans, powered by T-Mobile’s network. Keep reading to dive deeper into their offerings and find out which carrier stands out!

Here’s what we’ll cover:

  • A comparison of the coverage each carrier provides
  • A detailed look at how their pricing matches up with the data and features included
  • An overview of the standout perks that come with each carrier’s plans

Compare Cricket Wireless to other Carriers

  • Verizon, one of the largest U.S. carriers, offers reliable coverage, fast 5G speeds, and a range of plans.
  • Visible, a Verizon-owned MVNO, provides affordable unlimited data plans with reliable nationwide coverage.
  • AT&T, a leading telecom provider, is known for its reliable 5G network and diverse plan options catering to various needs.
  • Boost Mobile, owned by Dish Network, is the fourth-largest wireless carrier in the United States, offering affordable prepaid plans with nationwide coverage.
  • Metro by T-Mobile, a prepaid carrier owned by T-Mobile, offers affordable plans with reliable access to T-Mobile’s expansive 5G network.
  • Consumer Cellular, an MVNO associated with both AT&T and T-Mobile networks, is advantageous for users with limited data needs, providing good coverage quality and service integration.

Cricket Wireless Overview

 A person holding iphone with cricket Wireless logo on the screen

Cricket Wireless offers a variety of budget-friendly plans, including several unlimited data options, making it an attractive choice for users looking for reliable and affordable mobile service. With competitive pricing and a range of flexible plans, Cricket is a solid option for those who need straightforward service without the extra frills. As AT&T continues to enhance its 5G coverage, Cricket customers with compatible devices will benefit from faster speeds and improved connectivity in more locations. The $60/month unlimited data plan is particularly ideal for those seeking both simplicity and value in their mobile service.

Simple Mobile Overview

Simple Mobile is an affordable carrier that runs on T-Mobile’s network, offering budget-friendly low- and mid-tier data plans across the U.S. With attractive deals for new customers and savings for multi-line accounts, it’s a great choice for MVNO fans. Customer service is easily accessible, and the carrier provides perks like a 15% student discount and Autopay savings. Unlimited plans also come with extra hotspot data, and all plans include unlimited talk and text. Simple Mobile supports streaming up to 480p SD resolution and provides talk and roaming data in Mexico and Canada, along with international roaming services, depending on the plan.

Cricket Wireless Coverage

Cricket Wireless leverages AT&T’s network, ensuring solid coverage and reliable service with both 4G LTE and 5G. It performs well in urban and suburban areas, as well as many rural locations. However, coverage can be limited in more remote areas. Urban regions generally provide excellent service, and suburban areas tend to experience less congestion, resulting in strong call quality and data speeds. To check coverage in your area, visit Cricket’s coverage map.

Simple Mobile Coverage

Simple Mobile operates on T-Mobile's 5G and 4G LTE networks, providing reliable coverage across most states. Thanks to its partnership with T-Mobile, Simple Mobile users enjoy strong service quality. T-Mobile continues to expand its 5G coverage with plans to reach over 90% of the U.S. in the coming years. While this goal isn't fully realized yet, Simple Mobile customers already experience great coverage, particularly in urban and suburban areas. To see how Simple Mobile’s coverage measures up in your area, check out their coverage map.

 A person holding iphone with simple mobile logo on the screen

Coverage Comparison

Cricket Wireless runs on AT&T’s network, offering solid coverage across urban, suburban, and many rural areas with both 4G LTE and 5G service. While remote locations may have limited coverage, urban and suburban areas generally experience strong service, with minimal congestion during peak times.

Simple Mobile, on the other hand, operates on T-Mobile's network, benefiting from T-Mobile's expanding 5G coverage. This provides strong service in urban and suburban areas, with T-Mobile working toward nationwide 5G coverage. Though rural coverage is also good, Simple Mobile users will find the most reliable service in areas where T-Mobile’s 5G network is already well-established.

Both carriers offer excellent service, but your coverage experience will depend on the location. Be sure to check the coverage maps for each carrier to determine which one best meets your needs.

Cricket Wireless Plans

Unlimited + 15GB Hotspot

Cricket Wireless’ Unlimited + 15GB Hotspot plan offers unlimited premium data with fast speeds throughout the month. Once you reach the 15GB hotspot limit, speeds are reduced to deprioritized data, but you still have unlimited access. This plan also comes with an ad-supported Max tier and 150GB of cloud storage.
Cost: $60/month (before $5 Autopay discount)
Pros: Separate hotspot data, premium data, additional features
Cons: Hotspot speeds deprioritized after 15GB
Best for: Heavy data users and those looking for extra features

Unlimited

The Unlimited plan provides unlimited deprioritized data, which means no speed cap but potential slowdowns during peak periods. While hotspot access isn’t included, you can add 10GB of hotspot data for an additional $10. This plan is ideal for users with moderate to heavy data needs.
Cost: $55/month (before $5 Autopay discount)
Pros: Unlimited data
Cons: No hotspot access included
Best for: Heavy and average data users

10GB Plan

This plan offers 10GB of full-speed data, after which speeds are reduced to 2G, making it suitable for light browsing and messaging. Streaming and gaming will require Wi-Fi. This plan does not include hotspot access and is perfect for users with light data usage.
Cost: $40/month (before $5 discount)
Pros: Full-speed data
Cons: No hotspot access
Best for: Lighter data users

5GB Plan

With 5GB of full-speed data, this plan slows to 2G once the cap is reached. Hotspot access is not included, making it a good choice for those who rely on Wi-Fi or use minimal data.
Cost: $30/month (no Autopay discount)
Pros: Full-speed data
Cons: No hotspot access, higher cost per GB
Best for: Light data users with reliable Wi-Fi

Family Plan Offerings

Cricket Wireless offers multi-line plans with discounts for families, allowing up to five lines on a single account. These plans are affordable and include features like high-speed data, unlimited talk and text, and international coverage. With shared data across lines, it’s a great option for families looking to simplify mobile service and manage data usage effectively.
Best for: Families seeking shared data plans

Simple Mobile Plans

Truly Unlimited + 15GB Hotspot

This plan provides 40GB of full-speed data each month, after which speeds are reduced to 2G. It also includes 15GB of mobile hotspot data, which slows down once the cap is reached. With the Autopay discount, you get 55GB for just $1.09 per GB at full price.
Cost: $60/month ($57 with Autopay)
Pros: Includes hotspot data
Cons: Speeds slow after 40GB
Best for: Heavy data users and frequent travelers

Truly Unlimited + 5GB Hotspot

This plan gives you 40GB of full-speed data each month, after which speeds slow to 2G. Additionally, you get 5GB of mobile hotspot data, which stops once the limit is reached. The Autopay discount initially saves more, but drops to 5% after 3 months, bringing the price to $47.50 per month.
Cost: $50/month ($45 with Autopay for the first 3 months, then $47.50)
Pros: Larger Autopay discount, separate hotspot data
Cons: Speeds slow after 40GB
Best for: Heavy data users who prefer a shorter commitment

15GB Plan

This plan includes 15GB of full-speed data, with hotspot access. After the cap, both data and hotspot speeds drop to 2G, making it a solid option for light to moderate users.
Cost: $40/month ($37.50 with Autopay)
Pros: Includes hotspot access
Cons: Speeds slow after 15GB
Best for: Light to average data users

5GB Plan

With 5GB of full-speed data and mobile hotspot access, this plan is great for light users who also need some hotspot functionality. Once you reach the data cap, speeds slow to 2G.
Cost: $30/month ($28.50 with Autopay)
Pros: Includes hotspot access
Cons: Expensive for the amount of data
Best for: Light data users

3GB Plan

The 3GB plan offers 3GB of full-speed data, with hotspot access included. After the data cap, speeds slow to 2G. This plan is a great budget option for users who don’t need much data.
Cost: $25/month ($23.75 with Autopay)
Pros: Includes hotspot access
Cons: Expensive for minimal data
Best for: Users with minimal data needs

Family Plan Offerings

Simple Mobile offers multi-line discounts, allowing up to 5 additional lines on a single account. The more lines you add, the more you can save, making it an excellent choice for families. Adding multiple lines significantly lowers the cost per line, making these plans more affordable.
Best for: Families seeking multiple lines under one account with discounts

Plan Comparison

Cricket Wireless offers reliable coverage on AT&T's network with affordable plans, including unlimited data options and multi-line discounts. It's ideal for users who need strong urban and suburban coverage with in-store support.

Simple Mobile runs on T-Mobile's network, providing solid coverage and budget-friendly plans with 5G access and extra hotspot data. It's a great option for those looking for flexible plans and Autopay savings.

In short, Cricket Wireless is great for those who prefer AT&T’s network and in-person support, while Simple Mobile is perfect for those who want T-Mobile’s expanding 5G network with flexible plans.

Key Differences Between Cricket Wireless and Simple Mobile

Unlimited Data Prioritization and Throttling

Cricket, powered by AT&T’s extensive network, provides reliable nationwide coverage. However, users on lower-tier plans, such as the 5GB and 10GB options, may experience slower speeds during high traffic periods. Some customers also report dropped calls and reduced call quality in congested areas. Once the data cap is reached, speeds are throttled, which can be problematic for heavy data users. For those who need unlimited data, Cricket’s Unlimited Plan offers unrestricted access, though speeds may still be slowed after reaching a certain data threshold.

Simple Mobile provides unlimited data plans on T-Mobile's network, but once you exceed 35GB of high-speed data in a month, you may experience temporary slowdowns due to deprioritization, especially during peak congestion in busy areas. These slowdowns are typically resolved once network traffic eases, and Simple Mobile does not implement permanent throttling. While the service offers excellent value for light to moderate users, heavy data users may occasionally face slower speeds when the network is congested.

Customer Service and Accessibility

Cricket provides customer support through multiple channels, including phone, live chat, and in-store assistance. A key advantage is the ability to receive in-person support at their physical stores, offering quick help when needed. While customer service is generally praised, wait times can fluctuate. To further simplify the process, Cricket also offers an online support center with FAQs, troubleshooting guides, and account management tools. With a broad network of stores, customers can easily access assistance whenever necessary.

Simple Mobile operates fully online, offering customer support through live chat and phone assistance. With no physical stores, all interactions are conducted virtually, ensuring customers can easily access help whenever needed. Whether via chat or phone, Simple Mobile strives to provide prompt and efficient support for all inquiries. For security purposes, users may be asked to verify their identity before receiving assistance.

The Verdict

Cricket Wireless and Simple Mobile both offer solid prepaid plans with competitive pricing, but they differ in network coverage and customer support.

Cricket Wireless operates on AT&T’s network, providing extensive coverage and in-person support at physical stores. It’s a great option for users who prefer AT&T’s reliable service and multi-line discounts.

Simple Mobile, on the other hand, uses T-Mobile’s network, offering flexible and budget-friendly plans with 5G access. It’s ideal for those who prefer online support and T-Mobile’s expanding network.

Both carriers provide good value, with Cricket focusing on AT&T's coverage and Simple Mobile appealing to users seeking T-Mobile’s flexibility.

Frequently Asked Questions

Can I switch between plans with Cricket Wireless and Simple Mobile without penalties?

Yes, both Cricket Wireless and Simple Mobile allow users to switch between plans without penalties. You can change your plan at any time, depending on your needs, without worrying about extra fees or long-term contracts. This flexibility is especially useful if you're looking for the best cell phone service options without the commitment.

Which carrier offers better international roaming options?

Simple Mobile provides international roaming services in select countries, but Cricket Wireless network offers more extensive international roaming, particularly in Mexico and Canada. Both carriers offer unlimited calling and international texting, but Cricket’s roaming options are more widely available and reliable.

Which carrier is better for heavy data users?

Cricket Wireless is better for heavy data users, offering unlimited high-speed data with plans that can be tailored to add more data. Simple Mobile also offers competitive plans, but T-Mobile's coverage may result in slower based speeds after deprioritization for users with high data usage, making Cricket a more reliable option for mobile data heavy users.

Can I use my existing phone with Cricket Wireless or Simple Mobile?

Yes, both carriers allow you to bring your own phone, provided it's an unlocked phone that’s compatible with their network. Ensure your phone supports Cricket Wireless network (AT&T’s network) or T-Mobile's coverage (Simple Mobile's network) for optimal phone performance.

Are there any hidden fees with Cricket Wireless or Simple Mobile?

Both carriers offer transparent pricing with no hidden fees, but it's important to note that taxes and activation fees may apply. Cricket Wireless is known for its straightforward plans with no overage fees, though multi-month plans may come with additional charges. Simple Mobile tends to have fewer service-related fees, but always check the fine print before switching to ensure you won’t face any surprises when you pay for your phone plan.

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Cricket Wireless 5GB

5GB
data
5GB, then data slows to 2G speeds
Hotspot access
N/A
Best for:
Lightest data users, those with decent WiFi access
More Details

Cricket Wireless 10GB

10GB
data
10GB, then data slows to 2G speeds
Hotspot access
N/A
Best for:
Light data users
More Details

Cricket Wireless Unlimited

Unlimited
data
Unlimited, but deprioritized, data
Hotspot access
10GB add-on available
Best for:
Heavy and average data users
More Details

Cricket Wireless Unlimited + 15GB Hotspot

Unlimited + 15GB Hotspot
data
Unlimited premium data
Hotspot access
15GB, then access stops
Best for:
Heaviest data users
More Details

Simple Mobile 3GB

3GB
data
3GB
Hotspot access
All plan data (stops at 3GB)
Best for:
Lightest data users
More Details

Simple Mobile 5GB

5GB
data
5GB
Hotspot access
All plan data (stops at 5GB)
Best for:
Lighter data users
More Details

Simple Mobile 15GB

15GB
data
15GB
Hotspot access
All plan data (stops at 15GB)
Best for:
Light to average data users
More Details

Simple Mobile Truly Unlimited + 5GB Hotspot

Truly Unlimited + 5GB Hotspot
data
40GB
Hotspot access
5GB
Best for:
Heavy data users
More Details

Simple Mobile Truly Unlimited + 15GB Hotspot

Truly Unlimited + 15GB Hotspot
data
40GB
Hotspot access
15GB
Best for:
Heavy data users and frequent travelers
More Details

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