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Gen Mobile FAQs: 7 Things to Know Before You Sign Up

November 17, 2024
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There’s no dismissing the fact that cell phone plans can be expensive depending on the plan and carrier you choose. Spending money in an economy where everything tends to be expensive and being able to save some of it in other places is crucial—and a MVNO cell phone plan through Gen Mobile can help and make a difference in your wallet.

Gen Mobile is a popular Mobile Virtual Network Operator (MVNO) that is connected to one of America’s largest networks–AT&T. Purchasing a MVNO cell phone plan, such as one through Gen Mobile, provides more affordable prices and an ability to customize your plan to your needs, all while getting reliable coverage to talk and text loved ones anywhere around the nation.

In this article, we’ll breakdown Gen Mobile with all of the basic, yet crucial, information you should get familiar with before signing up for a plan with topics such as:

  • A summary of Gen Mobile
  • Gen Mobile’s plans and pricing
  • Services and features on all plans
  • Gen Mobile’s coverage on AT&T
  • Gen Mobile versus competition
  • How to contact customer service
  • Reviews of Gen Mobile

1. A Quick, Yet Useful Summary of Gen Mobile + Common FAQs

Getting familiar with your MVNO options, such as Gen Mobile can help to make your decision on what to sign up for!

Gen Mobile offers a range of plans and prices that are affordable for you and your wallet no matter the plan you choose. Image courtesy of Gen Mobile.

It’s always important to get familiar with your options when it comes to MVNOs and what  is more wallet-friendly. Out of the many options for MVNOs to choose from, Gen Mobile is an affordable option that has the slogan “More data. More international. Pay less.”

Gen Mobile is known for its multitude of services and features on their plans, plus they offer affordable prices for those who are looking to save a couple bucks. This MVNO specifically uses AT&T’s high-speed 4G LTE and 5G data speeds and total coverage nationwide. With plans as low as $9 per month, Gen Mobile makes their  affordability a key feature for newcomers signing up for a new cell phone plan. 

Essential Information on MVNOs

It’s crucial to learn about your many options when it comes to choosing a cell phone plan, especially a MVNO like Gen Mobile. A MVNO, which is also known as a Mobile Virtual Network Operator, is where a network–such as Verizon Wireless, AT&T, or T-Mobile–sells a mobile service like or MVNO like Gen Mobile that doesn’t own or operate their own network and service. MVNOs users get full access to the network that they are on, so Gen Mobile uses AT&T and they get the same access as AT&T’s own customers. 

The main difference with MVNOs is that they provide much more affordable prices with no long-term contracts to sign because customers aren’t paying for the infrastructure of owning and operating their own network. There is also more freedom with choosing a MVNO and customers update or change their plan to fit their own needs. The main con of a MVNO is that data speeds may slow down in populated areas due to the main network’s customers using more of it and essentially getting first dibs on faster data speeds and better coverage.

2. Gen Mobile’s Pricing and Plans

Choosing a plan through Gen Mobile has never been easier so let’s look at some of their incredible prices and features!

Gen Mobile offers its customers a ton of options in plans and pricing depending on what their budget is and what they can afford. Image courtesy of Gen Mobile.

The best part about Gen Mobile that many satisfied customers have talked about over the years is how affordable they are and the large amount of options to choose from. Gen Mobile gives its customers the choice of choosing a monthly prepaid plan or a three-month plan with extra savings included in the price. 

There are six options for both the monthly and the three-month plans and are all affordable prices perfect for single individuals looking to get a phone plan for themselves. It’s important to know that Gen Mobile’s cell phone plans are built for one-line only with no multi-line plans available.

Some of Gen Mobile’s cell phone plans include the following:

  • Monthly plans:some text
    • $10 per month for 1GB plan
    • $20 per month for 4GB plan
    • $30 per month for 7GB plan
    • $40 per month for 16GB plan
    • $50 per month for unlimited data and 15GB mobile hotspot
    • $60 per month for unlimited data and 20GB mobile hotspot
  • Three-month plans:some text
    • $9 per month for 1GB plan
    • $18 per month for 4GB plan
    • $26 per month for 7GB plan
    • $34 per month for 16GB plan
    • $38 per month for unlimited data and 15GB mobile hotspot
    • $45 per month for unlimited data and 20GB mobile hotspot

3. Services and Features on All Gen Mobile Plans

Get to know what is offered on all Gen Mobile cell phone plans when you sign up!

Gen Mobile ads
Gen Mobile offers affordable prices and unique services and features depending on the plan you choose. Image courtesy of Gen Mobile.

When selecting a cell phone plan through Gen Mobile, there are many services and features that customers get to take advantage of. Not only are Gen Mobile plans low-priced, but they feature an international service as well to talk and text to multiple different countries, plus high-speed data using AT&T’s network.

Check out some of the best services and features that are on Gen Mobile’s cell phone plans:

  • Unlimited nationwide talk
  • Global texting available
  • 4G LTE and 5G high-speed data
  • Powered by AT&T’s nationwide coverage
  • No contract plans
  • No credit checks
  • $10 international talk credit
  • Unlimited international calling to 100+ destinations
  • 35GB 4G LTE and 5G high-speed data on unlimited plans
  • Government phone plan options for college students and lower-income individuals

4. Gen Mobile’s Coverage on AT&T

AT&T’s network coverage offers reliable service and high-speed data on any Gen Mobile cell phone plan!

AT&T is one of the most reliable networks that is offered throughout the United States with exceptional coverage and data speeds. Image courtesy of The New York Times.

Now that you’ve got the opportunity to learn more about Gen Mobile, it’s important to know more about the network that it uses. AT&T is the network that Gen Mobile runs on, providing customers with some of the nation’s fastest data speeds and coverage in both rural and populated city areas. Noted as one of the best networks in the nation, AT&T offers 3G data that covers 70% of the country, 68% 4G LTE coverage, and 10.9% 5G available. 

Gen Mobile customers continue to get access to the best AT&T has to offer when it comes to coverage and data speeds, but their customers through the major network will always get first dibs on the best service overall. When you have an MVNO as a cell phone plan, customers will usually get more interference depending on the terrain, weather, and signal strength. Using a coverage map can help to give customers a better idea of how well Gen Mobile will work in their area and ensure they are getting the most out of their service. 

5. Gen Mobile Versus Competition

There are many competitors that Gen Mobile has to try and win customers over with the best plans!

When choosing a cell phone plan through Gen Mobile, it’s common to look up other competitors of the MVNO to see what else is out there that may potentially have lower prices. There’s no doubt that Gen Mobile has its fair share of competitors, but there are always pros and cons to each.

See what other competition is out there for Gen Mobile with other popular MVNOs.

Gen Mobile vs. Xfinity Mobile

A big competitor for Gen Mobile is Xfinity Mobile, which is owned and operated by Verizon Wireless’s exceptional network with some of the best 5G data speeds in the nation. Xfinity Mobile is mostly known for their many unlimited plans at all-time low prices with 3G mobile hotspot data. They also allow their customers to connect to millions of WiFi hotspots because they own their  internet as well. 

Gen Mobile vs. Mint Mobile

One of the most popular MVNOs that is available right now is owned by T-Mobile and run by the one-and-only famous Deadpool actor, Ryan Reynolds. With the mentality that everyone should be able to afford a good cell phone plan, Reynolds offers ultra-low prices for his customers where you can keep your phone and number and get unlimited data plans for $15 per month for the first three months as an exclusive promotional offer

Gen Mobile vs. Straight Talk Wireless 

Another popular MVNO that many customers have is through Straight Talk Wireless, which also uses Verizon Wireless’s network. They offer pay-as-you-go plans that offer flexibility with no surprise charges to worry about. Their plans are super low-priced with a lot of unlimited options for those looking to gain access to Verizon’s high-speed 5G data without paying their prices. 

6. How to Contact Gen Mobile’s Customer Service

An important part of any MVNO is knowing how to contact their customer service when it is needed!

Getting a hold of customer service through Gen Mobile is easy and perfect for any questions about your plan or concerns you may have. Image courtesy of CenturyLink.

No matter if you’re new to getting a Gen Mobile cell phone plan, or you’re a longtime customer, it’s important to know how to get a hold of a customer service representative when you have any questions about your cell phone plan. Customer service can answer questions pertaining to personal information on your account, concerns you may have, and even help you activate your account or make changes to it.

Gen Mobile makes it easy to contact their customer service with some of the following options:

  • Phone number - Call +1-833-528-1380 or dial 611 on your Gen Mobile cell phone anytime from 7 am to 5:30 pm PST Sunday through Saturday
  • Chat - Talk to a customer service representative online from any time during the week from 7 am to 5:30 pm PST
  • Send a message on their website - Fill out your name, email, phone number, and send a message on their website with any questions or concerns

7. Reviews of Gen Mobile

Satisfied customers love Gen Mobile for their affordable prices and range of plans!

A couple sitting on their sofa
Many customers are happy with their cell phone plan through Gen Mobile because they save money and still get good coverage.

If you’re looking for that one final reason to sign up for a Gen Mobile cell phone plan, then looking at reviews can help. There are many customers that are satisfied with what Gen Mobile has been able to offer them with affordable rates using AT&T’s nationwide coverage and fast 4G LTE and 5G data speeds.

Take a look at some reviews of Gen Mobile’s customers that are happy with their plan:

“I use Gen Mobile for international calling for my small business. For just $20 a month, I can make unlimited calls and texts to my clients and business partners in Europe and Asia. I am very happy with the savings and service.” - REVIEWS.io 
“Gen Mobile is the place to go if you’re looking for an affordable phone plan! I brought my own iPhone and purchased the $30 plan. I am getting unlimited calling and texting and also unlimited calling to Argentina for free! It’s so nice to be able to call my family back home without having to use a 3rd party app.” - REVIEWS.io
“I’m happy to be a Gen Mobile customer. It’s easy to pay my bills. Customer service is always helpful and I can understand them. I love that when I don’t have enough money for my current plan I can select a lower one.” - REVIEWS.io

Choosing a cell phone plan should never break the bank, and with many MVNOs to choose from, there are easy ways to save while still getting the same service and coverage from a major network, such as AT&T, Verizon Wireless, or T-Mobile. Consider purchasing a plan through Gen Mobile for great international pricing with talk and text to many countries, plus affordable rates you can’t miss!

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Gen Mobile 1GB Monthly

1GB Monthly
data
1GB
Hotspot access
All plan data (stops at 1GB)
Best for:
Lightest data users
More Details

Gen Mobile 3GB Monthly

3GB Monthly
data
3GB
Hotspot access
All plan data (stops at 3GB)
Best for:
Lighter data users
More Details

Gen Mobile 7GB Monthly

7GB Monthly
data
7GB
Hotspot access
All plan data (stops at 7GB)
Best for:
Light data users
More Details

Gen Mobile 16GB Monthly

16GB Monthly
data
16GB
Hotspot access
All plan data (stops at 16GB)
Best for:
Light to average data users
More Details

Gen Mobile 1GB 3 Months

1GB 3 Months
data
1GB
Hotspot access
All plan data (stops at 1GB)
Best for:
Lightest data users
More Details

Gen Mobile 3GB 3 Months

3GB 3 Months
data
3GB
Hotspot access
All plan data (stops at 3GB)
Best for:
Lighter data users
More Details

Gen Mobile 7GB 3 Months

7GB 3 Months
data
7GB
Hotspot access
All plan data (stops at 7GB)
Best for:
Light data users
More Details

Gen Mobile 16GB 3 Months

16GB 3 Months
data
16GB
Hotspot access
All plan data (stops at 16GB)
Best for:
Light to average data users
More Details

Gen Mobile Unlimited + 10GB Hotspot Monthly

Unlimited + 10GB Hotspot Monthly
data
35GB
Hotspot access
10GB
Best for:
Heavy data users
More Details

Gen Mobile Unlimited + 20GB Hotspot Monthly

Unlimited + 20GB Hotspot Monthly
data
35GB
Hotspot access
20GB
Best for:
Heaviest data users and travelers
More Details

Gen Mobile Unlimited + 10GB Hotspot 3 Months

Unlimited + 10GB Hotspot 3 Months
data
35GB
Hotspot access
10GB
Best for:
Heavy data users
More Details

Gen Mobile Unlimited + 20GB Hotspot 3 Months

Unlimited + 20GB Hotspot 3 Months
data
35GB
Hotspot access
20GB
Best for:
Heaviest data users and travelers
More Details

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