Hello Mobile is a mobile virtual network operator that offers great services for light data users.  They provide their network services through T-Mobile, which offers the widest 5G coverage in the country. Hello Mobile offers several different plans, but which plan is best for you?

In this article, we’ll cover:

• What each Hello Mobile plan offers 
• What deals Hello Mobile offers for its users
• Which Hello Mobile plan is the best deal

Unsure of what you need out of a phone plan? Read our guide on how to choose the best one to suit your needs. 

What to expect from Hello Mobile

Hello Mobile offers several small data buckets with their plans. 

As an MVNO, Hello Mobile offers several limited data plans with small data buckets. These are aimed towards light data users. They also offer a 5GB hotspot add-on for their plans that costs $15. All Hello Mobile plans come with unlimited talk and text. 

Their plans offer 480p Standard Definition resolution when streaming. Hello Mobile plans offer calling capabilities in Mexico and Canada as well as access to international calling services. 

Coverage

Hello Mobile uses T-Mobile’s network to give users the fastest speeds. 

As Hello Mobile is an MVNO, they buy coverage from one of the main network providers with their own infrastructure – specifically T-Mobile, while others buy from AT&T and Verizon. 

T-Mobile is widely considered some of the best 5G coverage nationally, but the best coverage for you comes down to your location. It’s important to compare between providers on a coverage map of your specific city. Ookla’s coverage map allows you to see where cellular towers are located and which company owns them. Comparing tower locations can help you determine which of the big 3 network providers meet your needs. 

The Plans 

Hello Mobile offers several lighter data options for users. 

Hello Mobile offers several limited data plans, with each data bucket being a great option for those who use minimal data. These plans are deprioritized, which means your speeds will slow down during times of high network congestion like a crowded stadium or store. The average phone user uses about 20GB of data per month, so the unlimited plans are the best option for the average data user. 

Let’s talk about each Hello Mobile plan individually, and what they offer for their customers. 

Best Overall: Unlimited

This plan is the best one Hello Mobile has to offer, as it offers the best price per GB. This plan gives you 15GB of full speed data. Once you reach 15GB of data, your speeds will slow to 64 kilobits per second (kbps). This speed is almost impossible to use, as you will have difficulties sending emails and texts as well as using social media. 

This plan doesn’t come with included hotspot access, but users can buy a $15 add-on for 5GB of hotspot data. 

This plan costs $25, which means you get 15GB per month for $1.67 per GB. 

Pros: price

Cons: no included hotspot access

Conclusion: best for light to average data users 

Runner Up: Unlimited + Hotspot 

This plan actually comes with the 5GB hotspot add-on included, but it's more expensive than the regular unlimited plan. This plan also comes with 15GB of full speed data, then it slows down to 64kbps after this cap. 

This plan costs $40. You get 20GB per month for $2 per GB. 

Pros: additional hotspot data

Cons: deprioritized, more expensive 

Conclusion: best for average data users

Third Place: 4GB 

Hello Mobile’s 4GB plan offers full speed data each month. Access slows to 64kbps after you reach the 4GB cap. This plan doesn’t offer hotspot access, but you can buy a 5GB add-on for $15. 

The plan costs $15 per month. At this rate, you get 4GB at $3.75 per GB. 

Pros: full speed data 

Cons: deprioritized 

Conclusion: best for light data users and those with a great WiFi connection

5GB

This plan offers 5GB of full speed data per month. After reaching the limit, your speeds will slow down to 64kbps. This plan doesn’t offer hotspot access, but you can buy a 5GB add-on for $15. 

This plan costs $20. With this plan, you get 5GB per month for $4 per GB. 

Pros: full speed data

Cons: no included hotspot data 

‍Conclusion: best for light data users and those with a decent WiFi connection 

1GB

With this plan, you get 1GB of full speed data before your speeds slow down to 64kbps. You don’t get hotspot access, but you can buy a 5GB add-on for $15. 

This plan costs $10 per month. 

Pros: full speed data 

Cons: deprioritized 

Conclusion: best for light data users and those with a consistent WiFi connection

500MB

This is Hello Mobile’s smallest plan, as it offers 500MB – or 0.5GB – per month. This plan doesn’t offer hotspot access, but you can add a $15 5GB hotspot. Data is full speed until you reach the 500MB threshold, then speeds slow to 64kbps. 

This plan costs $5 per month. With this plan, you get 0.5GB per month for $10 per GB. 

‍Pros: full speed data 

Cons: more expensive per GB than other Hello Mobile plans 

Conclusion: best for the lightest data users and those who always have WiFi

Family Plan Offerings

Multi-line discounts depend on the plan

Hello Mobile allows up to 5 lines on one account, and users can get discounts on the number of lines depending on the plan.

Features

Hello Mobile’s offered features come with all of their plans. 

Hello Mobile offers a few features their users can take advantage of, which include: 

Customer Service

Hello Mobile customer service takes place entirely online. 

As an MVNO, Hello Mobile doesn’t have physical stores for their customers to visit. Instead, they offer support online and over the phone. There are several ways to contact their customer support lines:

Conclusion

Hello Mobile’s plans are best for light data users. 

All of Hello Mobile’s plans tend to cater to lighter data users, as they offer small amounts of data and their unlimited plans slow down after 15GB. As such, those who have more consistent WiFi access would get more out of a Hello Mobile plan. 

To have a comprehensive picture of how much data you use month to month and what plan you need, we’d recommend checking your data usage before committing to a plan.

Want to compare other carriers?

Really.com helps users compare between features, coverage, price, reviews, and more!

Are you still unsure if you want to go with a Hello Mobile plan? Use really.com to compare your top choices and find the best deal to fit your needs. Really allows you to compare and sort between most phone plans on the market without the hassle!