Visible vs. Twigby: Which carrier is better?

We have two strong carriers: Visible Wireless and Twigby. Visible Wireless is a mobile powerhouse that needs no introduction. Between its fantastic service, reliable coverage, and impressive set of cell phone plans, there is a lot to like about this major wireless provider. It is one of the few MVNOs that offers unthrottled high-speed data. Offers two cell phone plans, each with unlimited data, at impressive single-line prices. While they are not budget MVNO plans like some of those offered by Twigby, Visible customers are certainly not left wanting.  

Twigby is an MVNO operating on Verizon’s network that provides great value and coverage to all of its customers. Twigby is an all-online company, leveraging its lack of physical stores to ensure that its customer service is impeccable, its plans are affordable, and its coverage is sound. It is worth noting that Twigby has a 4.6-star rating on Trustpilot based on 1418 reviews. People love to review their wireless providers negatively. Loads of MVNOs and major wireless networks have ratings of less than 3 stars, others less than 2. 

This article will break down each carrier’s positives and negatives, and outline which offers the stronger plans. Let’s put them head to head and see which brand comes out on top. 

In this article, we plan to discuss the ins and outs of both carriers and what they offer. We’ll also cover:

• What the coverage of both carriers looks like
• How prices of their plans compare to how much data you get
• The features each carrier offers for their plans 

Visible vs. Twigby - Coverage & Reception

Visible and Twigby are both on the Verizon network. 

Visible and Twigby are mobile virtual network operators or MVNOs. This means that they purchase service access wholesale from one of the three major networks that own infrastructure across the country – AT&T, Verizon, and T-Mobile – giving customers service at a much lower price. Visible and Twigby are both Verizon MVNOs. 

Often, the quality of coverage comes down to your area. One carrier’s coverage may be better in New York, while another’s coverage may be better in California. It’s important to compare between providers on a coverage map of your specific city. Ookla’s coverage map allows you to see where cellular towers are located and which company owns them. This coverage map provides information about coverage from 2G to 5G for several providers. 

If you live in an area where Verizon’s coverage has some dead zones, you can look into T-Mobile MVNOs, like Metro and Mint Mobile, or AT&T MVNOs, like Cricket Wireless. 

Plan Options

Visible offers truly unlimited data, and Twigby offers several limited plans. 

Like most plans you’ll see on the market, both carriers offer unlimited talk and texting options with any plan you choose. Visible offers premium data, which continues to give customers high-speed data under high bandwidth usage. There is always a time, however, when the sheer volume of data users makes it so even the highest-tier users are slowed down (think full football stadium). Twigby, on the other hand, offers several limited-data plans and a no-data plan. Both carriers deprioritize data, which means your connection may slow down during times of high traffic, such as a concert or a convention. 

Visible Plans

Both Visible plans offer unlimited data. 

Visible only offers 2 plans – Visible Base and Visible+. Visible+ offers more features as well as premium data. Both plans offer a hotspot, with the data coming from your overall plan data. As an MVNO on Verizon’s network, Visible is on QCI tiers 8 and 9. Visible+ has higher priority for its 50GB of premium data, tier 8, which will be further explained below. Visible Base is on tier 9. Want some more info on Visible? Check out our Visible Wireless Pros and Cons article for a longer look into this awesome MVNO. 

It’s also important to note that Visible is a single line carrier – meaning you can only have one phone on an account. If you’re buying a plan for your family or with your significant other, you need to make separate accounts with separate plans for everyone. 

If you purchase your phone from Visible, your device will be locked for the first 60 days after activation. Both plans they offer renew monthly, and taxes and fees are included with the advertised price. 

Visible Base

Visible’s base plan offers unlimited talk, text, and data on Verizon’s 5G and 4G LTE networks for just $25 per month. There are no data caps, but your speeds may be deprioritized during times of network congestion. For most users, this is a great option that balances affordability and reliable performance, especially if you're not in a high-traffic area. The plan also includes unlimited mobile hotspot usage, with speeds capped at 5 Mbps—perfect for basic tasks like browsing and messaging.

The plan costs $25 per month. 

Visible+

For $45 per month, the Visible+ plan provides all the perks of the base plan, plus 50 GB of premium data, ensuring faster speeds without deprioritization even during busy times. This plan also grants access to Verizon’s ultra-fast 5G Ultra Wideband network. In addition, Visible+ includes international calling to over 30 countries and texting to 200+ countries, making it ideal for frequent travelers or those who need enhanced connectivity.

At this rate, you get the 50GB of premium data at $0.90 per GB. 

The plan costs $45 per month, with a $10 welcome discount for the first month.

Twigby Plans

Twigby plans give you a discount for the first three months of service. 

Twigby offers 5 plans, ranging from plans with no data included to unlimited data. All plans offer unlimited talk and text, and all data plans offer hotspot access. All plans allow up to 50 lines on an account. All Twigby plans are on QCI tier 9. 

If you purchase your phone from Twigby, your device will be sold to you unlocked after activation. The plans they offer renew monthly, and taxes and fees are not included with the advertised price. Unfortunately, no carrier is perfect for everyone. Follow this link for a deep dive into Twigby’s Pros and Cons.

No Data Plan

This plan does not have data access. 

With this plan, you do not have access to any data. This means you must have a WiFi connection in order to browse the internet, send emails, stream videos, and play games. According to Twigby, you also need to have WiFi access to use iMessage on iPhones. You also do not have access to group messaging on basic or Android phones. 

You do not have hotspot access on this plan either. 

The plan costs $10 per month, and $5 for the first 3 months. 

2GB Plan 

This plan gives you 2GB per month before slowing down. 

This plan gives you 2GB per month, which slows to 2G speeds after the cap. This slower speed allows you to send texts and emails or browse the internet, but playing games and streaming video. The plan also allows for mobile hotspot access with the 2GB included in the plan. This access stops at the 2GB cap.

The plan costs $15 per month. At this rate, you get 2GB at $7.50 per GB. This plan costs $5 per month for the first 3 months. 

5GB Plan 

This plan gives you 5GB per month if you use their service. 

This plan gives you 5GB of data to use per month, which then slows to 2G speeds after you reach the cap. 

The plan costs $20 per month. At this rate, you get 5GB at $4 per GB. The plan also gives you the first 3 months of service at $10 per month. 

8GB Plan 

This plan gives you 8GB monthly. 

This plan gives you 8GB per month of service, which slows to 2G speeds after this cap. You also get access to mobile hotspot data, which stops at 8GB. 

The plan costs $26 per month. At this rate, you get 8GB at $3.25 per GB. The plan also gives you service at $16 per month for the first 3 months. 

Unlimited Plan 

This plan gives you 20GB before slowing speeds. 

This plan gives you 20GB of data before slowing down to 2G speeds. You also get 20GB of mobile hotspot data access, which stops at the cap. 

The plan costs $35 per month. At this rate, you get 20GB at $1.75 per GB. You get service at $25 per month for the first 3 months. 

MVNO Pricing Categories: Where Visible Fits In

• Low-Cost MVNOs (e.g., Mint Mobile): Low-cost options offer the cheapest plans by limiting data and requiring multi-month commitments to lock in low prices, but for just $25/month, Visible’s unlimited data with no long-term contracts is a clear winner for users who want flexibility and don’t want to manage data caps.
• Mid-Tier MVNOs (e.g., Cricket Wireless): Mid-tier providers offer more robust plans at $50-$60/month but often come with slower speeds and fewer premium features—Visible’s $25 plan provides the same unlimited data at a fraction of the cost, while the $45 Visible+ plan offers more perks like 50 GB of premium data. Total by Verizon is another Mid-Tier MVNO. If you want more information about how Visible compares to Total by Verizon, check out Total by Verizon vs. Visible Pros and Cons on our website!
• Premium MVNOs (e.g., Google Fi): Premium carriers justify their higher $50+ pricing with extra perks like international roaming and premium data, but Visible+ offers similar features at $45/month, making it a better choice for those wanting high-end options without the high-end price tag.
• Pay-As-You-Go MVNOs (e.g., Ting): Pay-as-you-go models are perfect for users who rarely need data and want flexible monthly costs, but for anyone using more than a few gigabytes, Visible’s unlimited plans are far more predictable and affordable at $25/month.

What Features Do Visible and Twigby Offer?

Twigby and Visible offer completely different features with their plans. 

If you’re looking for a plan with more included features, such as international connection or domestic roaming data, it’s best to compare carriers with what they offer. Visible offers several different features included with their plans compared to Twigby, such as spam protection and international texting. However, Twigby includes device financing and better streaming quality.

Domestic Roaming Data

Visible offers domestic roaming data on their plans. Twigby does not offer this feature. 

Mexico & Canada Connection

Visible offers talk and text in Mexico and Canada. However, Visible does not include roaming data for Mexico and Canada with Visible Base. Visible + includes roaming data that slows down to 2G speeds after 0.5GB each day. Twigby plans allow unlimited talk in Mexico and Canada, but not text or data. 

International Connection

Visible does not give you international roaming data. However, Visible + gives you international talk and text. Visible Base does not offer this feature. Twigby allows unlimited talk in up to 80 countries, but not text or data.

Video Streaming Quality

Visible’s plans stream at 480p Standard Definition.  All Twigby data plans stream at 720p High Definition resolution. Their No Data plan requires WiFi to stream video. 

Streaming Services

Visible and Twigby do not offer this feature. 

Cloud Storage

Visible and Twigby do not offer this feature. 

Device Financing

If you buy a phone from Twigby, the carrier allows you to pay for your device in installments over time with PayPal. Visible does not offer this feature. 

WiFi Calling

Both carriers offer WiFi calling, which allows you to send and receive phone calls over a WiFi connection rather than cellular reception. 

Spam Protection

Visible offers spam protection on both of their plans, which blocks spam calls and protects you from potential fraud. Twigby does not offer this feature. 

Free Trial

Visible offers a 15 day free trial. Twigby does not offer this feature.   

Customer Service 

Visible and Twigby do not have physical stores, leaving all of their customer service to online support. 

Visible is a digital-only carrier, meaning they only offer customer support online. Visible offers 24/7 chat support from a live agent. Twigby offers chat support from 8 a.m. to 9 p.m. CST Mon. through Fri. and 10 a.m. to 6 p.m. CST Sat. through Sun. You can also email Twigby Customer Support at [email protected]. 

The Verdict

The better carrier completely depends on what you’re looking for. 

Visible and Twigby have very few similarities despite being MVNOs of the same carrier. As such, the better carrier depends on what you need from a plan. If you don’t use much data at all, you’ll find a better deal with Twigby’s plans. If you use a lot of data and travel often, Visible is the better choice.  

We’d recommend checking your data usage before committing to a plan.

Want to compare other carriers?

Really.com helps users compare between features, coverage, price, reviews, and more!

Are you still unsure which carrier to choose, or which phone plan to pick? Use really.com to compare your top choices and find the best deal to fit your needs. Really allows you to compare and sort between most phone plans on the market without the hassle!

FAQ Section for "Visible Wireless vs Twigby: Which Carrier is Better?"

Which carrier has better coverage, Visible or Twigby?

Both carriers operate on Verizon’s nationwide network, providing the same coverage to their customers. If you are currently a Visible or Twigby user and are not satisfied with their service, we recommend looking at MVNOs that leverage other carriers, like Tello, Mint Mobile, Red Pocket Mobile, and Cricket Wireless. 

Are Visible and Twigby’s unlimited plans truly unlimited?

Visible’s plans are genuinely unlimited, with no data caps, while Twigby offers zero to 20 GBs of high-speed data before they throttle data speeds. Both carriers are subject to deprioritization when there are high levels of congestion in the area. These differences in data mean that Visible is geared towards high-data users, while Twigby is best for low-data users. 

How do Visible and Twigby differ in terms of pricing?

Visible offers two straightforward plans: $25/month for the basic unlimited plan and $45/month for Visible+, which adds more premium data and international features. Twigby’s pricing varies by data usage, with plans starting as low as $10/month, making it a more affordable option for light users but quickly becoming more expensive for higher data tiers compared to Visible’s flat-rate unlimited options.

Which carrier is better for light data users?

Twigby is a better fit for light users, thanks to its small data packages that start at $10/month for 1 GB of data. Visible’s unlimited plans, starting at $25/month, are more suitable for users who need more data or don’t want to worry about tracking their usage.